Statewide Telecommunications Administrator

Job Requisition ID: 52106 Opening Date: 06/03/2026 Closing Date: 06/17/2026 Agency: Department of Children and Family Services Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: None Salary: Anticipated Starting Salary (effective 7/1/26) $8571/month; Full Salary Range $8571-$12651/month Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME Merit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Statewide Telecommunications Administrator. Under administrative direction, this position will direct, coordinate, and review the activities of the statewide telecommunications program for the Department of Children and Family Services. The position will provide guidance regarding available technology and cost effectiveness of proposed telecommunications systems and devices. This position will also monitor unit activities to ensure compliance with Department policies and federal and state laws, rules, and statutes. Additionally, the position will confer with subordinate manager regarding telephone, wireless, and data issues, and/or requests related to cost factors, equipment information and analysis, new/pending orders and projects, billing interpretation and reconciliation, and deadlines. This position is a great opportunity for someone who is detail oriented and dedicated to ensuring the effectiveness of the Department's vital telecommunications program. DCFS offers a competitive salary plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills, leadership capabilities, and the ability to multi-task. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families. Essential Functions Serves as Statewide Telecommunications Administrator Confers with subordinate manager regarding telephone, wireless, and data issues, and/or requests related to cost factors, equipment information and analysis, new/pending orders and projects, billing interpretation and reconciliation, and deadlines Serves as working supervisor Attends meetings, training sessions, seminars, and conferences to maintain current knowledge on voice and information technology products Develops training on various telecommunications systems Oversees telecommunications audits to determine potential areas for cost reduction and elimination of unnecessary expenses Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration Requires three years of responsible administrative experience in a public or business organization Specialized Skills Of the noted experience, requires a minimum of 2 years of experience in the administration/implementation of telecommunications systems Preferred Qualifications 2 years of professional experience in the administration/implementation of telecommunications systems 2 years of professional experience in a public or business organization utilizing extensive knowledge of telecommunications systems and operations 3 years of professional experience in a public or business organization utilizing the ability to develop and manage a statewide program 3 years of professional experience in a public or business organization utilizing the ability to develop, install, and evaluate new and revised methods, procedures, and performance standards 3 years supervising telecommunications staff or developing training on telecommunications systems for a public or business organization 3 years of experience in a public or business organization utilizing computer skills, particularly in Excel, and a working knowledge of other Microsoft Office products (Outlook and Word) or similar programs Conditions of Employment Requires ability to pass a background check Requires ability to travel in the performance of duties. Requires appropriate, valid driver's license The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description About the Agency DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. Work Hours: Monday-Friday 8:30am-5:00pm Headquarter Location: 406 E Monroe St, Springfield, Illinois, 62701 Work County: Agency Contact: Lily Koehl Email: [email removed] Posting Group: Science, Technology, Engineering & Mathematics This position DOES contain "Specialized Skills" (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: [email removed] [email removed] Employment Type: Full Time