Assistant Manager, Demand Management

Position Summary Headquartered in Plano, Texas. Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities The Supply Chain Specialist will play a critical role in managing order fulfillment, inventory allocation, and supply chain operations within the TV organization. This position serves as a key connection point between Samsung Headquarters, factory operations, planning teams, logistics, and major retail customers. The role is responsible for managing customer orders and inventory across multiple distribution channels, including Best Buy, Sam’s Club, Walmart, and PC Richard & Son. The position requires continuous monitoring of factory inventory, production schedules, customer demand, purchase orders, transfer orders, and shipment status to ensure inventory is allocated and delivered through the most efficient supply chain channels. The position also manages supply chain exceptions, including unshipped and uncommitted orders, production and inbound delays, customer cancellations, quality-control issues, trailer diversions, and inventory redirection. Through close coordination with factory and Headquarters teams, the role supports inventory optimization, reduction of cross-shipping, aging inventory management, and overall customer fulfillment. Manage weekly order tracking and fulfillment activities for major TV retail customers, including Best Buy, Sam’s Club, Walmart, and PC Richard & Son. Monitor and manage customer purchase orders, order changes, delivery adjustments, corrections, and system discrepancies. Manage weekly SAMEX factory inventory by reviewing available inventory, production schedules, prior-week orders, quality-controlled inventory, and other supply changes. Partner closely with the Planning team to provide accurate factory inventory visibility and support customer allocation and commitment decisions. Consolidate inventory, production, and customer order data into weekly order tracking files to determine the most efficient allocation and fulfillment strategy. Manage aging SAMEX inventory and identify opportunities to improve inventory utilization and reduce aging exposure. Create manual Purchase Orders to facilitate inventory movement from factory locations to hubs for allocation purposes. Create and manage standard Transfer Orders between hub locations to optimize inventory positioning and customer fulfillment. Required Qualifications Bachelor’s degree in related field 5+ years of experience in supply chain, order management, inventory management, logistics, or a related field. Experience managing customer orders and inventory within a complex supply chain environment. Experience working with ERP systems and supply chain management tools. Strong proficiency in Microsoft Excel and data analysis. Strong understanding of inventory management, order fulfillment, allocation, and logistics processes. Ability to manage multiple priorities and time-sensitive operational requirements. Strong communication and collaboration skills with the ability to work across Factory, Headquarters, Planning, Sales, and Logistics organizations. Ability to identify supply chain issues, analyze available information, and coordinate appropriate corrective actions. Must be comfortable working in a fast-paced, multi-functional, and multicultural business environment. Skills and Qualifications Advanced Microsoft Excel and data analysis skills. Strong analytical and problem-solving abilities. Strong inventory allocation and order management skills. Understanding of supply chain planning, fulfillment, and distribution processes. Ability to analyze inventory, production, customer demand, and shipment data to support allocation decisions. Strong attention to detail and system accuracy. Excellent communication and cross-functional collaboration skills. Ability to manage multiple customers, orders, and supply chain issues simultaneously. Ability to identify inefficiencies and develop practical solutions to improve inventory flow. Strong understanding of ERP and order management systems. Ability to communicate effectively between Factory and Headquarters teams. Ability to work independently while coordinating with multiple stakeholders. Life at Samsung Life @ Samsung - Benefits Benefits @ Samsung - undefined Regular full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. Company Overview At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team View phone number on click.appcast.io) or View email address on click.appcast.io for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. Job Alerts If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. About Samsung Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at #J-18808-Ljbffr Samsung Electronics America