Medical Administrative Receptionist

Job Description

Job Description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Medical Administrative Specialist opening in El Dorado, AR

As the first and last person our amazing patients see when they enter an  d leave our facility, your role as Medical Administrative Specialist is central to our daily operations. Here, you will join a champion team of Therapist who work together to help patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long! Apply today!

Responsibilities

• Schedules appointments, coordinate evaluations and enters appointment dates/time into Prompt EMR.
• Follows scheduling rules put in place by payors and company.
• Answer multi-phone line
• Greet patients
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physicians  
• Collect all payments; insurance verification
• Act as a patient liaison, answer any questions from potential or current patients 
• Collect new patient intake information; track all clinic referrals
• Fax reports to physicians; keep a log of incoming reports
• Verify Insurance and track insurance-covered visits; take copayments
• Communicate with the Client Care Specialist Manager and clinicians about scheduling/patient arrival

Required Skills

• High school diploma or equivalent
• Valid driver's license
• Reliable transportation
• Great communicator and multitasker, detail-oriented
• Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
• Valid DL 
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.  
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Friendly, outgoing personality with pleasant disposition who cares about others.