Service Manager

Service ManagerSummary: The Service Manager will plan and direct the work of the Service Coordinators and the Shop Mechanics, placing particular emphasis on the successful completion of fabrication projects, repair and field service jobs, organizes the shop to accomplish operational goals and advises Service Manager on staff requirements, monitors progress of projects and confers with the Service Manager to insure that projects are progressing according to schedule and within budget, placing particular emphasis on the efficient use of man-hours, monitors Service Department to ensure compliance with customers' requirements, works with the Safety Coordinators to ensure that the shop operates according to company safety policies, both in the shop and in the field, works closely with the Service Manager and VP Operations to develop and accomplish long-range operating and service sales growth goals, perform repairs on centrifugal, gear, diaphragm, reciprocating, and progressive cavity pumps as well as other related rotating equipment, motors, and engines in the shop and/or in the field, and troubleshoot rotating equipment problems.Responsibilities of the Service Manager include but are not limited to:Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobsContinually improves and develops standards for the Service DepartmentAdministers safety, technical, and process training as required for departmentOrganizes shop to accomplish operational goals and advises VP Operations on staff requirementsMonitors Service Department to ensure efficient use of manpower and compliance with customers' requirementsWorks with Sales Professionals to prepare technical proposals and support customer needsWorks with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the fieldWorks closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goalsHands on working managerQualifications of the Service Manager include but are not limited to:Extensive (7-10 years minimum) experience in pump and/or other rotating equipmentEmployee management experienceAbility to motivate team and accomplish goalsAdditional Information:Pay Range - $50-$55Physical Demand: Must be able to lift up to 50lbs unassistedWorking Conditions: Shop EnvironmentTraining/Certifications: N/AShift Time/Overtime: Must be able to work overtime as necessaryTravel: Travel to client sites. Must have clear driving record according to company guidelinesEducation: High School Diploma requiredLocation: USA:NV:SparksMinimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V