Project Manager

Job Description

Job Description

The Opportunity

OSC's Project Manager role exists to drive project teams to deliver on project goals — compliantly, on time, and within budget — for our lender insurance services and protection products as well as our real estate investor property insurance products. You'll sit at the center of how OSC delivers for lenders and real estate investor clients alike: standing up new client programs and products, supporting compliance regulations, and leading business process analysis and improvement work. You'll help our core business and supporting process teams move in the same direction to reach project goals and strategic objectives. At every turn, you're the one making sure the right stakeholders know what's going well, what's at risk, what's blocking progress, and where scope is shifting — before it becomes a hindrance to the project.

You'll report directly to the SVP, Business Performance, who will work with you one-on-one — not just review your work, but actively coach you — alongside a small cohort of equally driven project management and business process peers. High performance in this seat is a proven path into leadership roles elsewhere in the company, because nowhere else at OSC will you get this broad a view of all that goes into every component of each of the processes that make up our core offerings as a company. If you decide to pursue a career in project management itself, that path is fully supported too — see Project Manager II and III below.

This is a fast-paced, high-visibility seat with real stakes and real support. You'll be trusted to own outcomes from day one, and you won't be doing it alone.

What You'll Actually Do

The details change project to project, but the core of the job is the same: you are the person who makes sure the goals are achieved, the right information is getting to the right person at the right time, and nothing falls through the cracks.

Project Management

• Drive cross-functional project teams to deliver on scope, schedule, and budget targets — and to do it compliantly, with no shortcuts on regulatory or contractual requirements

• Build and maintain charters, project plans, timelines, and budgets, meeting agendas and minutes, and hold the team accountable to them

• Track compliance-driven deadlines (e.g., regulatory notification timing, GSE requirement changes) and close gaps before they become findings

• Proactively communicate status, wins, roadblocks, risks, and scope changes to the right stakeholders — executives, team members, and clients — at every turn, not just when asked

Relationship Development

• Act as the connective tissue between departments, executives, vendors and others to get them aligned on a shared outcome

• Build enough trust with frontline staff and enough credibility with executives to be equally effective and influential in either room

• Represent OSC clearly and effectively in meetings with lender and real estate investor clients, and with technology partners (e.g., core banking, servicing, SMS/notification vendors)

• Deliver executive summaries regularly with clear action items or decisions needed

Effective Use of Technology

• Document decisions and workflows using OSC's standard tools (Lucid/ Visio process maps, Azure DevOps, MS Project, Word/Excel/PowerPoint reporting, Pipe Drive, Claude Cowork)

• Translate messy meeting notes and verbal decisions into clear, structured artifacts other people can act on

• Learn OSC's core systems and core business flows well enough to spot where a process is breaking and propose a fix

Training & Customer Service

• Field questions, concerns, and escalations from clients and internal teams throughout a project's lifecycle

• Help train newer PMs and coordinators as you gain experience

• Keep current on OSC's products and services so you can speak credibly to what the company can and can't do

Who We're Looking For

We're hiring for evidence that you can drive a project team to a result — not just years in a title. That looks like:

• A demonstrated track record of driving work to completion on time, within budget, and by the book — whether that's a project, an academic program, an organization, or a job

• Comfort owning a timeline and a budget, and holding a team accountable to both

• A habit of communicating proactively — flagging risks, roadblocks, and scope changes early, not after they've become a problem

• The range to effectively work with and engage with executives, leaders in different departments, peers, clients, vendors, part-time and temporary workers

• A track record of working through team conflict or setbacks on a project to keep everyone moving toward a common goal

• Exceptional organization and follow-through — you don't let things slip

• A genuinely good personality — people like working with you, and it shows

• Sharp attention to detail paired with the ability to keep sight of the higher-level, strategic project goal and finish what you start

Growth Path

Project Manager I — Entry Point

Driving assigned projects to on-time, on-budget, compliant delivery, with close, hands-on coaching from the SVP.

• Coordinates internal resources and vendors on assigned projects, keeping them accountable to scope, schedule, and budget as well as achievement of project goal

• Leads project meetings, tracks progress against the plan, and documents decisions and open items

• Builds project plans and scopes with input from more senior team members

• Proactively reports status, risks, roadblocks, and scope changes to stakeholders and executives — not just at milestones

• Ensures work meets compliance and contractual requirements at every stage

• Other duties and projects as assigned — expect variety while you're building your base of knowledge

Project Manager II — Growth Track

Owns projects independently and starts shaping how OSC runs them. In addition to Project Manager I responsibilities:

• Independently owns mid-size to complex client implementations and cross-functional initiatives

• Leads meetings involving multiple departments and outside vendors with competing priorities, and drives them to resolution

• Conducts cost analysis and prepares budgets for assigned projects

• Identifies and escalates project and compliance risk, with recommendations for mitigation

• Mentors Project Manager I team members

• Takes on a defined role in company-wide initiatives (e.g., system modernization efforts)

Project Manager III — Senior Track

Runs the most complex, highest-visibility work in the portfolio and helps set the standard for how OSC delivers projects. In addition to Project Manager I and II responsibilities:

• Owns strategic, multi-workstream initiatives spanning several departments and external partners

• Serves as a trusted advisor to executives on project strategy, risk, and prioritization

• Sets and improves PM practice standards, templates, and tools used across the team

• Mentors Project Manager I and II team members and may deputize for the SVP

• May take on a specialty area (e.g., compliance-driven initiatives, vendor/system integrations, platform modernization, client onboarding for strategic accounts)

Culture & Support

This role moves fast, and the work is real — you'll be trusted with things that matter from early on. It's also genuinely well-supported: you'll have direct, regular access to the SVP, a peer group of other high performers on the same track, and mentoring built into the role rather than left to chance.

Qualifications

• Bachelor's degree and a strong record of delivering results, academically and professionally

• Demonstrated ability to manage a timeline, a budget, and a group of people toward a shared goal and deadline

• Basic comfort with databases, data files, and standard business software and AI

• Project Management certification (e.g., PMP, CAPM) or Six Sigma Green or Black Belt a plus, not required for PM I but certification is required for II and III

This role operates on a hybrid schedule, with employees located within 50 miles of Kennesaw, 30144 expected to work onsite two days per week. Candidates living more than 50 miles from Kennesaw, 30144 are eligible to work remotely.

Why You’ll Love Working Here

• Competitive base salary.

• Discretionary time off.

• Casual dress code.

• Career development opportunities.

• Tuition assistance.

• 401(k) with company match.

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