Associate Senior Vice President - EMPOWER

Associate Senior Vice President - EMPOWER

EMPOWER is seeking a highly organized, analytical, and solutions-driven professional to serve as the trusted operational partner to our Associate Senior Vice President (SVP). This is more than an executive support roleit's an opportunity to influence strategic initiatives, drive organizational change, improve operational efficiency, and help shape the future of programs that make a meaningful impact in our communities.

If you excel at managing complexity, analyzing data, coordinating high-level projects, and ensuring leaders can focus on strategy and innovation, we want to hear from you.

What You'll Do:

As the Associate SVP Executive Operations & Strategic Initiatives Partner, you will serve as the operational hub for the SVP, ensuring projects, communications, contract deliverables, and organizational priorities move forward effectively and efficiently.

Strategic Executive Support

• Serve as the primary operational liaison supporting the Associate SVP.
• Manage executive priorities, calendars, deliverables, and workflow coordination.
• Prepare executive briefings, leadership presentations, meeting agendas, and strategic summaries.
• Track key action items and ensure accountability across teams and departments.
• Streamline communication and information flow to maximize executive effectiveness.

Lead and Support Change Initiatives

• Coordinate and support organization-wide change management efforts.
• Develop communication plans, stakeholder engagement strategies, and implementation timelines.
• Monitor adoption efforts and identify barriers to successful change implementation.
• Coordinate training activities and support organizational transitions.
• Provide leadership with regular progress updates and risk assessments.

Data Analytics & Reporting

• Collect, analyze, and transform data into actionable insights.
• Develop dashboards, reports, and performance trackers that support decision-making.
• Identify trends, opportunities, and operational improvements through data analysis.
• Prepare presentations, board reports, compliance reports, and executive-level summaries.
• Ensure data integrity, confidentiality, and HIPAA compliance.

Contract & Compliance Coordination

• Monitor contract deliverables, deadlines, and reporting requirements.
• Coordinate documentation and information requests across multiple departments.
• Support audits, accreditation activities, and compliance monitoring.
• Identify potential compliance risks and proactively escalate concerns.
• Maintain organized systems for tracking and reporting obligations.

Project Management & Operational Excellence

• Track project milestones, risks, dependencies, and outcomes.
• Coordinate cross-functional teams, committees, and special initiatives.
• Document key decisions, action plans, and implementation strategies.
• Support grant reporting, data collection, and compliance activities.
• Help implement tools, systems, and workflows that improve organizational effectiveness.

Continuous Improvement & Problem Solving

• Identify operational inefficiencies and recommend practical solutions.
• Conduct root cause analyses and support corrective action planning.
• Develop process improvements that enhance productivity and accountability.
• Serve as a strategic thought partner who proactively anticipates needs and solves problems.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Human Services, Social Work, or a related field.
• 3-5 years of progressive experience in executive support, project management, operational coordination, or administrative leadership.
• Experience supporting senior executives in a fast-paced, complex environment.
• Demonstrated experience with data analytics, reporting, dashboards, and performance tracking.
• Strong proficiency with Microsoft 365 applications, including Excel, Power BI, PowerPoint, Teams, Outlook, and SharePoint.

Why Join Us? We offer a wide variety of benefits, including flexible scheduling! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays! We offer a longevity bonus and tuition reimbursement! As a bonus, you get to work with a FANTASTIC team who are all dedicated to the mission and vision by being devoted to the strength of family and to be nationally recognized for excellence in service, education, and advocacy.

TFI is an Equal Opportunity Employer.

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