Financial Aid Counselor

Financial Aid Counselor

Albright College seeks a dedicated Financial Aid Counselor to join our Office of Financial Aid team. This position plays a crucial role in helping students and families navigate the financial aid process, ensuring access to higher education through comprehensive financial assistance counseling and support. This position is a key customer service representative for the Office of Financial Aid.

Key Responsibilities:

• Aid Processing & Compliance
• Student & Family Counseling
• Scholarship & Special Program Administration
• Financial Literacy & Outreach
• Leadership & Training
• Other Duties

Qualifications:

• Bachelor's degree
• 1+ years of experience in higher education, a customer service role, or a related field.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment and maintain confidentiality.
• Intermediate to advanced experience in basic computer software skills, such as Microsoft Office products, specifically Word, Excel, PowerPoint and Outlook.
• Ability to interact with the Department of Education systems, including but not limited to COD, NSLDS, FSA Partners and EdConnect.

What We Offer:

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurance
• Retirement plan
• Tuition remission for employee and eligible dependents
• Generous paid time off and holiday schedule
• Professional development opportunities and conference attendance support
• Leadership development programs
• Collaborative work environment with opportunities for advancement

Reporting Structure:

This position reports directly to the Director of Financial Aid and collaborates closely with senior leadership including the Vice President for Enrollment Management.

Application Instructions:

Qualified candidates should submit a comprehensive application package including:

• Cover letter addressing qualifications
• Current resume highlighting relevant experience and accomplishments
• Contact information for three professional references (including at least one supervisor)

Please address your cover letter to the Director of Financial Aid and articulate your vision for supporting student success through innovative financial aid practices. Review of applications will begin immediately and continue until the position is filled. Preferred start date is flexible to accommodate the right candidate. To Apply: Submit materials through our online application portal. For questions about this position, please contact Human Resources at View email address on click.appcast.io Employment Type: Full-Time