Customer Care Specialist II - Proactive Support & Escalations
BD Mexico
BD Mexico in San Antonio, Texas, is looking for a Customer Care Specialist to engage with customers via phone, chat, and email. This role requires strong analytical skills and the ability to work under pressure while providing exceptional customer service. The ideal candidate will possess a high school diploma or GED, with preferred qualifications including an Associate's or Bachelor's Degree in relevant fields. Experience in a customer contact center is essential. #J-18808-Ljbffr BD Mexico
- ...to all internal and external customer contacts. Reviews orders... ...courteous manner. Provides proactive support of Key/Focus accounts and Sales... ...less experienced Customer Care Specialists handle unusual or complex inquiries including escalations ensuring customer retention...SuggestedWork at officeFlexible hoursShift work
$25 - $31 per hour
...an alternative application process. Customer Support Specialist II Full Time Remote, US 30+ days ago... ...gap between front‑line support and escalation‑level resolution, owning advanced troubleshooting... ...Tier 2 tickets within SLA targets, proactively communicating status to customers...SuggestedHourly payFull timeRemote work- ...reports in to North America Customer Care under the direction of... ...providing post order support to resolve disputes submitted... .... Support Claims Specialists and management on escalated customer issues. Ensure... ...and courteous manner. Proactive support of Key/Focus accounts...SuggestedWork at officeShift work
- ...Customer Service Representative II The Customer Service Representative II is responsible for creating a... ...responsibilities of in/out bound phone support, warranty, order management,... ...NetSuite ERP software Tracking and escalating support calls to the appropriate department...SuggestedWork at officeDay shift
- ...Escalations Representative Wells Fargo is seeking an Escalations... ...Escalation Team as part of Customer Experience in Home Lending.... ...In this role, you will: Support internal and external customers... ...decisions. There is emphasis on proactive monitoring, governance, risk...SuggestedWork experience placementWork at officeRelocation package
- Rheem Manufacturing is seeking a Customer Experience Representative II - TEMP in San Antonio, TX. This role focuses on providing exceptional customer service for internal and external clients and supporting the sales staff. The candidate will utilize their in-depth product...Temporary work
- Client Success Specialist II page is loaded## Client Success Specialist... ...causes and communities they care about. We focus on exceeding... ...values your contributions and supports your growth, we would like to... ...or ability to learn quickly)* Customer service background preferred*...Permanent employmentTemporary workWork at officeFlexible hours
- ...looking for a highly organized, proactive, and detail-oriented Office Administrator to support day-to-day operations and help... ...key role in office operations, customer support, and accounting billing... ...all JIRA tickets within one hour Escalate critical issues to the...Work at office
- ...possibilities. Job Description About the Role Join our MMS Customer Care Small Parts Order Entry team and play a critical role in... ...exceptional customer experiences. You will manage order entry, support customer inquiries, and collaborate across teams to ensure...Work at office
- ...forefront of delivering exceptional customer service, consistently... ...our business success. As a Specialist II in Account Service, you will... ...daily), delivering comprehensive support for financial products.... ...such as comprehensive health care coverage, retirement savings...Afternoon shift
- ...Neurology Medical Account Specialist (MS) The Rare... ...stakeholders across diverse care settings (e.g., academic... ...Managers) to address customer needs and market dynamics. The MS also supports sales success through participation... ...other stakeholders to proactively address customer needs,...Local area
- ...Responsibilities Respond promptly to customer inquiries via phone,... ...professionalism and care. Resolve customer... ..., or general support. Accurately document customer... ...experience trends. Escalate complex issues... ...Reliable, organized, and a proactive problem‑solver. Benefits...Hourly payContract work
$17 per hour
...to join our team as a Customer Service Specialist! We look for people... ...communicative. They are proactive, professional,... ...exceptional service and support to patients and clients... ...appropriate solutions or escalate as necessary.... ...exceptional patient care, compliance, and cutting...Full timeTemporary workWork at officeMonday to FridayShift work- ...Description We are looking for a Customer Service Representative to... ...Perform general office support tasks, including scheduling,... ...Manage work in progress, proactively handle open service orders,... ...customer needs, and resolve escalated service issues effectively...Work at officeMonday to FridayShift work
- ...responsible for providing exceptional customer service to our club members... ...front desk operations to supporting club cleanliness and... ...member issues are resolved or escalated quickly, and procedures are... ...ready” every day, with you proactively jumping in on cleaning and reset...Hourly payFull timeTemporary workPart timeLocal areaShift workNight shift
- ...committed to partnering with customers to deliver innovative... ...microbiological testing, primarily supporting food, beverage, cosmetics,... ...customer inquiries, provides proactive support, and contributes to... ...proactively communicate by escalating issues to the appropriate team...Contract work
- ...responsible for providing exceptional customer service to our club members... ...front desk operations to supporting club cleanliness and... ...member issues are resolved or escalated quickly, and procedures are... ...ready” every day, with you proactively jumping in on cleaning and reset...Hourly payFull timeTemporary workPart timeLocal areaShift work
- Holt-Group-1 is seeking a Bilingual Customer Care Representative in San Antonio, Texas. The role focuses on delivering exceptional service... ...assisting customers, managing leads, and providing concierge-level support. The position is a full-time opportunity with a commitment to...Full time
- As a Customer Success Manager, you'll own the relationships with a portfolio of customer... .... This isn't a reactive support role. You'll proactively check in with your customers, spot potential... ...from solving problems before they escalate You're comfortable with data and...Work at office
- Position Summary Position: Customer Care Representative Location: San... ...courteous manner. Provide proactive support of Key/Focus accounts and Sales... ...experienced Customer Care Specialists with unusual or complex inquiries, including escalations, ensuring customer retention...Contract workWork experience placementWork at officeFlexible hoursShift workDay shift
- ...times the size of the largest ad-supported music streaming service. In fact,... ...and Station Compliance questions Proactively identify issues related to traffic... ...station setup, and feed times, and escalate as appropriate Support customer service responses through team inboxes...Hourly payFull timeFlexible hours
- HOLT Group in San Antonio is hiring a Customer Care Representative II responsible for delivering legendary service through voice, email, and chat. This role requires bilingual (English/Spanish) communication skills, exceptional attention to detail, and two years of relevant...
- ...Bridal, we empower our customers and our employees to... ...sold by them and taking care of them with one of... ...Star Customer Service. Proactively address customer concerns... .... Know when to escalate and partner with leadership... ...readiness, store recovery) to support a flawless shopping...Hourly payPart timeWeekend workWeekday work
$3,127.54 per month
...Customer Service Representative (San Antonio) The mission... ...TWC) is to promote and support a workforce system that... ...complete the CSR II training program. Have... ...demeanor. Identifying and escalating priority issues for... ..., sick and family care leave Additional benefits...Work experience placementH1bWork at officeImmediate startRelocationWork visaMonday to FridayFlexible hoursAfternoon shift- ...Customer Service Representative III The Customer Service Representative... ..., in/out bound phone support, warranty, order management,... ...effectiveness. Collections Proactively manage a portfolio of... ...tooling, and compliance. Escalate high-risk or severely delinquent...Work at office
$52.22k - $83.54k
...hone existing skills and learn new ones Job Overview As a Sales Support Coordinator aligned with Wealth Management, you will play a... ...productivity and engagement across multiple territories. Through proactive outreach, data utilization, and strong relationship management,...Temporary workLocal areaFlexible hours- ...Remote Bilingual (Spanish and English) Customer Service Account Representative... ...operational excellence, and supporting agency growth through proactive service. Remote Bilingual (Spanish... ...retention risks or coverage gaps and escalate to sales by way of CGOO when...Remote jobWork from homeMonday to Friday
$52.22k - $83.54k
...Sales Support Coordinator – Capital Group Aligned with Wealth Management, you will play a central role in supporting sales teams by driving... ...and engagement across multiple territories through proactive outreach, data utilization, and strong relationship management....Local areaFlexible hours- Position: Global Customer Service Support - Technical Support Specialist Location: San Antonio, TX Duration... ..., and the delivery of care. The Client MMS Service... ...which include customer escalations, sites down, remote troubleshooting... ...terminology, commands. IIS and Web Application...Contract workRemote workShift workDay shift
- ...channels. Offers guidance and support to foster a long term, full... ...support to MCC agents with escalated member situations, ensuring... ...performs leadership functions. Proactively leads, teaches, and mentors... ...in cash handling, customer service, or sales. Supports...Part time
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