Manager of Technical Services (Electrical)
System Soft Technologies
Job Summary:
We are seeking an experienced Manager – Technical Services to oversee the operations, maintenance, and development of substations, transmission facilities, and related electrical infrastructure.
This role is responsible for ensuring reliable and efficient utility operations, supporting grid reliability, managing technical resources and inventory, and maintaining the security and performance of Operational Technology (OT) assets.
The ideal candidate will bring strong experience in electrical utility operations, substation and transmission systems, construction management, and team leadership, along with a solid understanding of industry standards and regulatory requirements.
Responsibilities:
- Oversee the construction, operation, maintenance, and testing of electrical substations in accordance with RUS requirements and manufacturer standards.
- Provide technical leadership and recommendations to improve departmental performance and regional operations.
- Support the development and implementation of departmental goals, objectives, annual work plans, and budgets.
- Manage inventory of transmission and substation materials and maintain accurate substation equipment records.
- Provide technical support for distribution equipment, including circuit regulators, reclosers, and related systems.
- Oversee the design, specification, installation, operation, and maintenance of two-way radio, microwave, and packet radio communication systems.
- Lead substation planning, preparation of bid specifications, procurement of new substation sites, and coordination of construction activities.
- Coordinate power restoration efforts involving substations and transmission facilities.
- Oversee large power customer metering, load monitoring, CT meter testing, calibration, and programming.
- Manage data communications with delivery point meters to support real-time load monitoring.
- Collaborate with Grid Modernization and Engineering teams to maintain SCADA, load management systems, and protective relay settings.
- Develop technical specifications, evaluate contractor bids, and recommend contract awards for substation construction and related services.
- Strengthen Operational Technology (OT) cybersecurity through effective asset lifecycle management and timely firmware updates.
Qualifications:
- Bachelor's degree in Electrical Engineering.
- Minimum of 7 years of experience in electric utility distribution, transmission, and substation construction, maintenance, and operations preferred.
- Strong knowledge of substation and transmission systems, electrical equipment, and utility operations.
- Experience with communication systems and equipment used in electric utility construction, maintenance, and operations.
- Knowledge of RUS Engineering, Accounting, and Construction Manuals.
- Familiarity with FCC regulations related to RF and telecommunications.
- Knowledge of the National Electrical Safety Code (NESC) and electric utility safety standards and regulations.
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