Todd Snyder - Sales

Job Title Sales - Todd Snyder Position Summary The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well‑presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. Responsibilities Consistently demonstrate the AEO Customer First selling standards to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge, enhancing customer engagement and maximizing sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks, and assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked correctly, and damaged and defective merchandise is properly labeled and placed appropriately at the end of each shift. Maintain company brand standards of neat, clean, and organized sales floor, cash wrap, fitting room, and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient handling of all merchandise from shipment processing, floorsets, markdown optimization, and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns consistently with company policy and customer satisfaction, partnering with store leadership on elevated issues. Understand and adhere to all company policy and procedures. Qualifications Previous retail experience preferred. Strong verbal and written communication skills with customers, sales leadership, and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and act on it when appropriate. Able to stand and move about for extended periods with short rest breaks; reach, bend, stoop, etc., to handle products. Available to work a flexible schedule including evenings, weekends, and holidays. Ability to handle multiple tasks in a fast‑paced, deadline‑oriented environment. Ability to perform all Essential Job Functions. Proficient with technology. Pay and Benefits Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please click HERE. EEO Statement Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment based on race, color, religion, creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all Todd Snyder activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law. Job Information Job Identification: 26650 Job Category: Stores Posting Date: 2026-05-14T16:05:52+00:00 Job Schedule: Part time Location: Newport Beach, CA, United States #J-18808-Ljbffr Todd Snyder