Patient Care Associate-Emergency Department - Full Time - Days - EOW

Overview As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed. Responsibilities Clinical/Technical/Service: Demonstrates the ability to perform clinical/technical/service/administrative tasks. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area. Performs and records patient’s vital signs, such as blood pressure, pulse, temperature and respirations. Documents intake and output and other data as assigned. Obtains patient’s rating on pain scales as a fifth vital sign in all areas except Pediatrics. Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity. Sets up for selected procedures and assists RNs accordingly. Assists patient with activities of daily living, such as feeding, bathing and/or toileting. Orients Patients to clinical environment. Assists patient with ambulation and all levels of mobilization. Assists with dietary functions, including delivering and collecting patient trays at bedside, passing menus to patients and assisting them with menu completion, mixing nutritional supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate and timely systems for transmission of patient dietary orders and changes. Maintains a safe, clean and functional environment, including ensuring for the comfortable movement of the patient. Assists the patient in room maintenance, such as bed-stripping and trash removal, when necessary. Performs on-to-one observation or close observation status of patients (e.g., safety, elopement risk, or suicide prevention). Maintains isolation status for patients under direction of an RN and according to set procedures. Performs scheduled hourly care checks/rounding on patients with emphasis on toileting needs, comfort, positioning and pain awareness. Notifies RN if rounding has not been completed. Utilizes Vocera system/Mount Sinai phone according to sign in/sign out protocol where activated. Performs other duties as assigned, including generating reports. Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity. Respects and values each patient’s unique needs, beliefs, and diversity and incorporates these into delivery of care. Greets visitors and answers telephones promptly and courteously. Escorts visitors to appropriate area and provides information as appropriate. Answers Patient Call System and refers calls to appropriate staff. Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers. Transports patients to stretchers or wheelchairs, as required. Delivers and collects trays and bedside, delivers flowers to patients. Strips units/cubicles; performs emergency clean-up and emergency transport; performs discharge bed making. Transports specimens and updates communication board/discharge log; assembles medical records; updates Admission/Transfer/Discharge systems and processes. Maintains supplies and care of equipment. Participates in the department’s performance improvement activities and maintains patient/employee confidentiality. Observes the Health Care System’s compliance policies. Qualifications High School Diploma (graduate or equivalent). Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG. Three to nine months of healthcare experience preferred. Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible. Sufficient oral and writing skills in English to communicate effectively. Physical stamina and manual dexterity to perform a variety of tasks in the assigned area. American Heart Association Heartsaver or BLS Certification. Documentation of Medical Assistant/Patient Care Associate training. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. Our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. About The Mount Sinai Health System Mount Sinai Health System is one of the largest academic medical systems in the New York metro area with extensive facilities and programs. We are committed to delivering high-quality care and advancing health through education, research, and patient care. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are committed to fostering a respectful and inclusive work environment. Compensation The Mount Sinai Health System provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8502 - $29.8773 hourly. Actual salaries depend on experience, education, and operational need. This range does not include bonuses or other forms of compensation or benefits. #J-18808-Ljbffr