Business Analyst

Automation Specialist Job Type Full Time Job Reference # 336204BR City Nashville, Raleigh Your role Collaborate with business subject matter experts to analyze and document current processes, define automation requirements, and identify opportunities to increase efficiency and reduce operational risk. Design to-be processes and collaborate in solution design (with dev team). Oversee testing (UAT) and implementation of RPA solutions; ensure they meet business needs. Maintain process documentation and SDDs; manage change requests for updates. Establish business requirements and support business case development. Understand the 'off the shelf' technology levers available within UBS to facilitate the transformation. Analyze and test existing systems for compatibility with preferred automation platforms. Ensure solution design and development meet UBS standards and guidelines. Build automation solutions that improve efficiency of operations processes across IBO. Maintain documentation for projects, including process maps, project charters, action logs, and project deliverables. Deliver on our agreed Digital Operations book of work and meet or exceed the annual targets. Your team You’ll be working as part of the Service Delivery Automation Team, which acts as a center of competence for process (re-design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations. Your expertise Ideally 4-8 years as a Business Analyst (financial services preferred), with hands‑on experience in requirements gathering and documentation, plus process mapping and project coordination. Bachelor’s degree (Business, IT, or related). Relevant certification like CBAP, PMP or CSM is highly preferred. Experience in working in a dynamic Agile project delivery environment. Strong analytical, problem‑solving and synthesizing skills. Organized and able to manage multiple deliverables and competing priorities in a demanding environment. Understanding and practical experience in automation and cognitive technologies; have direct process automation coding experience (i.e. Automation Anywhere, VBA, Alteryx, AI Tools) and have exposure to conversion technologies and / or query management automation industry tools. Key Skills Strong analytical and problem‑solving skills; detail‑oriented in documentation. Able to translate business needs to technical teams (and vice versa). Collaborative team player with project management know‑how and a continuous improvement mindset. Able to assess new ideas and provide implementable solutions. A confident and effective communicator across all levels of technical and business experience; good communication and stakeholder management skills. Salary information United States - Tennessee - Nashville: min USD 68000 - max USD 83000 United States - North Carolina - Raleigh: min USD 68000 - max USD 83000 / annum Disclaimer / Policy statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. #J-18808-Ljbffr