Beauty Advisor - Jo Malone

Role Overview Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success. Responsibilities Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank) Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative. Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive. Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business. Provide an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area. Qualifications Minimum 1 year retail experience, preferably in a customer‑focused cosmetics environment. Demonstrated successful sales experience, exceeding quota. Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision. Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue. Attention to detail, initiative, and a positive working environment. Work well with others and independently drive a successful business. Sound business judgment and organizational ability. Professional make‑up and treatment consultation and application skills. Benefits Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental). An employee discount. Medical, dental, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits (e.g., critical illness, hospital and accident insurance). Equal Employment Opportunity Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr 060 SAKS & CO LLC