Key Customer Success Manager - Strategic Accounts

location_onChicago, IllinoisacutePermanentI’m partnering with a global leader in supply chain and logistics to hire a Key Customer Success Manager(Direct Hire) focused on managing and growing high-value, strategic accounts.This is a client-facing role for someone who thrives on building executive relationships, driving measurable value, and influencing complex supply chain solutions across enterprise-level customers.APPLY NOW!!What You’ll DoOwn a portfolio of strategic accounts, driving revenue growth, retention, and long-term partnership successBuild and maintain executive-level relationships, leading regular business reviews and strategic planning sessionsDevelop and execute account strategies that improve performance, optimize supply chain solutions, and expand servicesPartner cross-functionally to deliver results, resolve escalations, and ensure seamless global executionWhat They’re Looking ForBachelor’s degree + 4+ years in customer success, account management in 3PL or 4PL logistics/supply chainStrong experience managing complex client relationships and influencing senior stakeholdersFinancial and business acumen with exposure to revenue ownership, forecasting, or account performance metricsExcellent communication skills with a consultative, solutions-oriented approachAdditional DetailsHybrid role (4 days onsite in Chicago Central / Lincoln Park)Up to 25% travel (domestic + occasional international)High-impact position supporting enterprise-level clients and innovative supply chain solutionsSalary: $90-130K base + 20% bonusBenefits: Medical, dental, vision, FSA, HSA, Paid Holidays, 2 Paid floating holidays, Flexible Time off, paid parental leave, paid volunteer time off, 401K with 6% company match, career developmentAPPLY NOW!!“Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.”Pay Details: $90,000.00 to $130,000.00 per yearSearch managed by: Deanna Murphy Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.