Bilingual Front Desk Associate

Bilingual Front Desk Associate

We are seeking a professional, friendly, and customer-focused Bilingual Front Desk Associate to join our team. The ideal candidate is highly organized, enjoys helping people, and thrives in a fast-paced office environment. As the first point of contact for visitors, clients, and employees, you will play a key role in creating a positive and welcoming experience while supporting daily administrative operations.

Bilingual fluency in English and Spanish is required.

Key Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner
• Answer and direct incoming phone calls using excellent customer service skills
• Provide bilingual communication support in English and Spanish, both verbally and in writing
• Schedule appointments, maintain calendars, and coordinate meeting logistics
• Manage incoming and outgoing mail, packages, and office correspondence
• Maintain organized electronic and paper filing systems
• Assist with data entry, document preparation, and administrative projects
• Support office operations by ordering supplies and maintaining common areas
• Handle confidential information with professionalism and discretion
• Provide general administrative support to various departments as needed

Qualifications

• Fluent in both English and Spanish
• High school diploma or equivalent; additional education is a plus
• 1+ years of front desk, receptionist, customer service, or administrative experience preferred
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite (Outlook, Word, Excel)
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Professional, polished, and positive demeanor