Maintenance Supervisor - Laurel

Job Description Summary This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. Responsibilities Assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Oversee and complete the "make‑ready" process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspection, creating a punch list, scheduling vendors and contractors, obtaining needed supplies, completing all maintenance tasks, and inspecting completed work. Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas to ensure they reflect and represent high quality and Greystar standards. Periodically inspect work performed by other service team members and contractors to assess effectiveness of policies and procedures and develop corrective action plans as needed. Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. Assist the Community Manager in developing the budget for regular repair and maintenance and capital projects. Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible, avoiding wasteful use of materials and supplies, and practicing correct use of tools and equipment. Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety‑related laws and requirements to ensure community compliance. Demonstrate customer‑service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. Basic Knowledge & Qualifications High school diploma, GED, or related experience and training. Experience in property management maintenance, other building maintenance, or related trade. Provide own hand tools unless prohibited by state law and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment, and measuring devices. Ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. Proficiency in internet, word processing, spreadsheet, and database management programs to maintain records of information and provide information for the manager’s use. Property‑management system experience preferred. Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. Specialized Skills EPA certifications TypeI andII or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. All certifications as required by state and local jurisdictions. Valid driver’s license to operate a golf cart on the property, if applicable. Travel / Physical Demands Ability to stand, walk, sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Work inside and outside in all weather conditions. May be required to push, pull, lift, carry, or maneuver weights of up to 25pounds independently and 50pounds with assistance. Local, routine travel may be required for business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities. Flexible work schedule, including call during evenings, weekends, and holidays. Compensation Hourly range: $29.00 – $36.00. Additional compensation may include quarterly or annual bonus program for corporate positions, or weekly, monthly, or quarterly bonus programs for onsite property positions. Benefits Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low employee medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after 1 year of service. Additional vacation accrued with tenure. Onsite housing discount at Greystar‑managed communities. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% of pay after 6 months of service. Paid parental leave and lifetime fertility benefit reimbursement up to $10,000. Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans. Charitable giving program and benefits. Equal Opportunity & EEO Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is a non‑discriminatory employer. #J-18808-Ljbffr