Claims Manager

Future Opening: Claims Manager / Claims Coordinator Solid Restoration is growing fast, and we’re looking for a Claims Manager / Claims Coordinator who knows their way around property restoration claims—and thrives in a fast‑paced, high‑accountability environment. This role is open at our San Diego location (and we’re hiring for our Dallas‑Fort Worth team as well). If you live for checklists, deadlines, and detailed documentation—keep reading. About the Role You’ll be the go-to person for managing claims from start to finish. That means keeping things organized, ensuring program compliance, and being the bridge between homeowners, adjusters, TPAs, and our internal teams. This is not just an admin gig—we’re looking for someone who takes ownership, solves problems, and drives claims forward every single day. What You’ll Be Doing Managing claims from intake to closeout with precision and urgency Communicating with homeowners, adjusters, TPAs, and field staff like a pro Uploading documentation and notes to XactAnalysis, DASH, and other required platforms Ensuring files meet TPA guidelines and timelines (no exceptions) Supporting mitigation and reconstruction teams with solid communication and coordination Following up relentlessly to make sure nothing falls through the cracks What We’re Looking For Hands‑on experience with TPA programs, including Contractor Connection (top priority), Alacrity, Sedgwick, and Accuserve Proficient in XactAnalysis and DASH by CoreLogic Solid grasp of the insurance restoration process (mitigation + reconstruction) Highly organized, detail‑oriented, and able to juggle multiple claims at once Strong communication and follow‑through—you don’t ghost people, ever A team player with a get‑it‑done attitude and a sense of urgency Compensation: $28.00 - $35.00 per hour #J-18808-Ljbffr