Manager, Product Management

Manager, Product Management

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

General Purpose: The Manager of Product Management will be responsible for leading an Agile product team for new and existing technology products and technical, operational processes. The product team will work within the Scaled Agile Framework (SAFe) to manage and coordinate process and technology development for products enabling operational decision-making, long-term investment planning, and regulatory reporting. This includes software development within the Palantir Foundry platform for applications supporting mission-critical wildfire risk mitigation operations, wildfire risk forecasting and modeling, outage tracking and reporting, and other use cases within electric operations and asset management. The product team will also be responsible for the management and administration of software agreements with delivery vendors and the development of infrastructure in support of products assigned.

Responsibilities:

• Lead an Agile product delivery team in developing the vision, roadmap, and strategy for cross-functional enterprise technology supporting electric operations and investment planning
• Support team members in the application of Agile methodologies to research and define user problem statements, use cases, and functional requirements for multiple products
• Perform benchmarking for alternative approaches and insights
• Identify improvement needs based on external and internal stakeholder input, measurement and evaluation, and gap analysis
• Support team members in the use of Agile methodologies to develop prioritized project plans, product roadmaps, and resource allocations for multiple products
• Manage external and internal stakeholder relationships and oversee development milestones with transparency; appropriately involve necessary stakeholders for changes in processes or technology requirements
• Manage vendor relationships and work closely with vendor product teams to coordinate delivery and implementation of enhancements, issue resolution, and new products
• Support team members conducting user testing and product demo sessions as part of an iterative development process to ensure the deliverables fulfill specified acceptance criteria, achieve desired business outcomes, and include any documentation required
• Promote a continuous improvement mindset by conducting retrospectives and sharing lessons learned
• Oversee budget development and coordinate budget activities with various groups
• Support team members in the creation and delivery of process and technology training for end users including documentation, presentations, and in-person or virtual instructor-led trainings
• Provide regular written and verbal updates to leadership on project status, successes, and lessons learned
• Work closely with leadership teams to identify ways to collaborate and meet business objectives
• Coordinate license procurement and payments for supported applications
• Support regulatory activities by writing testimony, responding to data requests, meeting with regulators and other IOUs, and providing content for regulatory processes

Requirements:

• Bachelor's Degree in Business, Computer Science, Engineering; or the equivalent combination of education and experience
• 7 years related professional experience
• Demonstrated experience applying Agile practices to manage complex, enterprise-level software development and implementation
• Demonstrated experience applying Agile practices to manage product backlogs and use cases, create product roadmaps, and coordinate resource allocation for multiple products
• Advanced communication and interpersonal skills to coordinate with team members and internal customers to develop problem statements, use cases, and prioritize backlog items across multiple workstreams

Preferences:

• Master's Degree in Business, Computer Science, or Engineering
• Experience using and supporting electric utility data systems
• Experience developing and supporting applications within the Palantir Foundry platform
• Experience managing cross-functional product teams
• Experience managing projects with more than 20 internal and external stakeholders
• Scaled Agile Framework (SAFe) Product Manager/Product Owner certification
• Project Management Professional (PMP) certification

Benefits:

At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health — your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our benefits include:

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing