MANAGER GROUP SALES - Island H2O Water Park
NDM Hospitality Services
Job Description
Job Description
JOB TITLE: MANAGER, GROUP SALES
BUSINESS: NDM Hospitality
REPORTS TO: General Manager
DEPARTMENT: Group Sales
LOCATION: Island H2O Water Park
SCHEDULE: M-F 8:30 – 5:30, flexible schedule with weekends & evenings as needed.
POSITION: Full Time
JOB SUMMARY: Group Sales Manager is responsible for generating group business to meet/exceed sales goals. As a Group Sales Manager, you will solicit, negotiate and book new/repeat business within various markets i.e. incentive, meetings, conventions, via outside sales calls, telemarketing, mailings, networking, etc. Requirements of the position include: a thorough knowledge of the practices and procedures of the hospitality sales professions; knowledge of NDM Hospitality products and services; effective communication skills, and the ability to negotiate, influence and sell.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Provide timely responses to Requests for Proposals (RFPs) and acknowledge receipt of client correspondence expeditiously (within 4 hours from receipt). Maintain up-to-date contact and account information in sales system and in group module of PMS.
- Meet or exceed set goals.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Assist in the preparation of required reports in a timely manner.
- Meet and greet onsite contacts and groups
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Prepare proposals and contracts
- Solicit, negotiate and book new & repeated groups, by using social media, outside calls and telemarketing.
- Define company brand through events
- Ensure staff is adequately prepared and informed for event.
- Experience with Military voucher programs, family reunions, religious and sports group sales.
- Must be a self-starter and have the ability to initiate and execute projects.
- Must have the ability to work cohesively with Sales team and communicate new processes and keep park informed and prepared.
REQUIREMENT & SKILLS
- College degree preferred.
- Must have 3-5 years of proven hospitality sales experience in a theme park, entertainment or resort environment.
- Strong interpersonal skills and the ability to work in a team-oriented environment.
- Excellent ability to conduct group presentations, written and oral.
- Detail minded and strong organization skills.
- Ability to manage multiple priorities and reprioritize when necessary.
- Strong business planning, account planning and budget management skills.
- Demonstrated ability to be creative to develop strategies that will drive revenue
- Computer proficiency in Excel, Word and PowerPoint.
- Proactive personality and work style
- Flexible and long hours sometimes required including working weekends, holidays & occasional hours exceeding 40+
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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