Supervisor, Dental Assistant

About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at Location Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia. Job Summary The Dental Assistant Supervisor provides direct supervision and operational oversight of assigned dental assisting personnel and clinical support functions within the Dental College of Georgia (DCG). The Supervisor is responsible for personnel leadership, including staffing, scheduling, onboarding, training, performance management, employee development, and administration of personnel matters in accordance with Augusta University policies and procedures. The Supervisor directs daily dental assistant assignments and clinical coverage to support provider productivity, patient flow, educational activities, and continuity of patient care; oversees clinic readiness, supplies, equipment, sterilization, and other operational resources; and ensures compliance with applicable infection-control, safety, HIPAA, regulatory, and institutional requirements. The Supervisor works collaboratively with faculty, providers, clinical managers, departmental leadership, and university support areas to address operational needs, resolve issues, implement process improvements, and support quality and efficiency across assigned clinical areas. Specific responsibilities may vary based on clinic operations and organizational priorities and may include cross-clinic and off-campus clinical support. Responsibilities The duties include, but are not limited to: Personnel Leadership and Supervision Supervises assigned dental assisting personnel, including recruitment, interviewing, hiring, onboarding, orientation, training, scheduling, coaching, performance management, and employee development. Conducts performance evaluations and establishes performance expectations. Provides ongoing mentoring and corrective counseling as appropriate. Administers disciplinary action consistent with Augusta University Human Resources policies. Monitors attendance, leave usage, overtime, and staffing coverage. Develop cross-training plans to ensure operational flexibility and continuity of patient care. Maintains competency records and training documentation. Communication and Coordination Serves as primary communication liaison between dental assistants, faculty, residents, students, providers, and administration. Communicates policy changes, operational updates, workflow modifications, and clinical expectations. Participates in departmental meetings and committees. Assists leadership with implementation of operational initiatives. Education Support Supports the educational mission by assisting faculty, students, residents, and learners during clinical activities. Coordinates assistant support for educational clinics. Assists with onboarding and training of new clinical personnel. Off-Campus Clinical Support May provide supervisory oversight and dental assisting support for satellite clinics and off-campus educational sites. Travels between assigned locations as operational needs require using personal transportation with reimbursement according to Augusta University policy. Clinical Operations Directs the daily assignment of dental assistants to maximize provider productivity and patient flow. Adjusts staffing assignments throughout the day based on patient volume, emergencies, staffing shortages, and operational priorities. Coordinates coverage across Operations, Patient Services, Faculty Practice, and other assigned clinical areas. Provides chair-side dental assisting, when operationally necessary, for surgical and nonsurgical procedures across all dental specialties. Performs radiographic procedures within certification and regulatory requirements. Ensures appropriate patient preparation and post-treatment instructions. Operational Management Oversee daily clinic readiness. Ensure operatories remain properly equipped, stocked, organized, and functional. Develop standardized workflows that improve efficiency and patient experience. Identifies operational deficiencies and implements corrective actions. Collaborate with clinical managers, faculty, and departmental leadership to improve operations. Infection Prevention and Regulatory Compliance Ensures compliance with OSHA, CDC Infection Prevention Guidelines, HIPAA, Augusta University policies, Dental College of Georgia policies, and State and federal regulations. Monitors sterilization processes. Oversee hazardous waste handling. Ensures appropriate documentation of compliance activities. Participates in regulatory inspections and accreditation activities. Supply Chain and Inventory Management Oversees clinical inventory for assigned areas. Maintains appropriate stock levels while minimizing excess inventory. Orders supplies, instruments, disposable materials, medications, and specialty equipment. Coordinates with Purchasing and Central Supply. Assists with budget-conscious inventory management. Equipment Management Oversee the condition and functionality of clinical equipment. Performs basic troubleshooting when appropriate. Coordinates equipment repair through Biomedical Engineering or approved vendors. Tracks repairs, equipment replacement, and equipment inventory. Ensures operatories remain clinically operational. Quality Improvement Participates in continuous quality improvement initiatives. Identifies opportunities to improve workflow, patient throughout, and customer service. Assists in implementation of departmental policies and process improvements. Monitors compliance with established clinical standards. Other duties Performs other duties as assigned. Required Qualifications Educational Requirements Current Dental Assisting National Board (DANB) Certified Dental Assistant (CDA) certification/ credential and five (5) years of dental assisting experience; Completion of a recognized dental assisting certificate program or graduation from a Commission on Dental Accreditation (CODA)-accredited dental assisting program and six (6) years of dental assisting experience. 8 years of Dental Assistant Experience Preferred Qualifications Dental Assisting National Board (DANB) CDA, Dental Assisting National Board (DANB) Radiation Health and Safety, or Dental Anesthesia Assistant National Certification Examination (DAANCE) Knowledge, Skills, & Abilities

KNOWLEDGE

Comprehensive knowledge of dental clinical-support operations, dental assisting practices, clinical workflow, radiography, equipment and supplies, sterilization, infection prevention, occupational safety, patient confidentiality, staffing principles, employee performance management, institutional policies, regulatory requirements, and applicable human-resources practices. Skills Leadership, staff scheduling and workload allocation, coaching, conflict resolution, performance management, training coordination, operational problem solving, workflow analysis, cross-clinic resource coordination, effective written and verbal communication, and proficiency with clinical and administrative information systems. Abilities Ability to supervise, evaluate, coach, and develop employees; establish priorities and allocate staff based on clinical and operational needs; analyze issues and make sound independent decisions; implement corrective actions and elevate concerns appropriately; collaborate across clinical and administrative groups; and manage competing priorities in a high-volume, rapidly changing environment. Shift/Salary/Benefits Shift: Days/M-F (Work outside of regular business hours may be required) Pay Band: B10 Salary: Minimum $52,500.00/annually - Midpoint:$65,600/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 11/9/2026 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive a Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status, or any other status protected by applicable law. #J-18808-Ljbffr Augusta University