Derm Tech I II III - Dermatology - The Woodlands 2376325 | Shenandoah, Texas | Kelsey-Seybold Clinic

Dermatology Technician

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing Together.

Dermatology Technician provides supportive patient care functions for Dermatology and other assigned clinical area, under the supervision of a Physician, Registered Nurse, or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Some duties may be delegated to the Dermatology Technician by the physician or RN. This position will serve as the primary support for an assigned Dermatologist. The Technician requires additional duties which include demonstrating knowledge and scribing of medical terminology to assist in documentation during Dermatology office visits and/or procedures. The technician can be asked to scribe for physicians (history, physical, patient instructions, pending orders. In addition, the technician may also be asked to administer injectables and/or other high level skill performance: Perform phototherapy treatment/excimer laser treatment, Set-up/assist with procedures, sterile field, and/or cosmetic procedures, removal of sutures, Ipledge/isotretinoin patient education, registration in ipledge, apply patch testing for allergic contact dermatitis, sterilize instruments, and manage pathology log to make sure all results received and given to patients/treatments done.

Primary Responsibilities:

• Scribe
  • Under the direct supervision of the RN Supervisor or Coordinator, this position is responsible for all real time charting for the physicians
  • The Scribe works to facilitate patient flow through ambulatory clinics and ensure an accurate and complete medical record for each patient
  • Accurate documentation and spelling of Dermatology verbiage
  • In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to and during patient visit. Ensures all documentation is accurate and timely.
  • The Scribe assists the medical provider by accompanying them during the medical history - taking and exam, recording patient's histories and chief complaints, transcribing physical exams, procedures and treatments performed by healthcare professionals, including physician assistants, and recording plans for follow up care.
• Patient Care
  • Monitor in basket for orders placed by physician and perform tasks that need to be completed ( i.e., waived testing, EKG's, specimen collection, spirometry, hearing, vision); reports and accurately documents patient response
  • Document observations related to health status and report findings
  • Rooms patients on arrival as rooms become available:
    • Obtain patient's demographic information, history, chief complaint
    • Verify patient allergies and documents vital signs per policy
    • Reconcile medication list with patient at each visit and update preferred pharmacy
    • Documents patient education to include patient's learning method, preferred language, if needs an interpreter and ability to read, and include appropriate education for office visit
    • Complete questionnaires when appropriate (i.e. lead, TB, flu, New Patient Intake)
    • Prepares patient and room for physician visit
  • Assist physician with preparing patient for examination & minor office procedures
  • Perform activities of daily living on patients as needed (i.e. emptying ostomy bags, changing adult and pediatric diapers)
  • Transport patient within facility as needed
  • Performs/Obtains: EKG, Waived Testing (Capillary Blood Glucose, Hemocult, Urine Pregnancy), Hearing & Vision Testing, Sterilization of Instruments, Collects & prepares lab specimens (Urinalysis, Pap Smear, Biopsy, Cultures) and transports to lab
  • Perform CPR as needed and assist during times of emergency
• Clerical
  • Review doctor's schedule, abstract as needed, print PVS for each patient and request other relevant information needed for patient's visit that day
  • Prepares and submits patient documents for scanning
  • Monitor assigned in basket and complete work as needed-Overdue Results/Letters
  • Schedule appointments and assist patient with specialty referrals and radiology testing
  • Provide pre-printed patient educational material as directed by provider
  • Proper disposal of confidential patient information -daily
  • Follows HIPAA policy and procedures regarding patient confidentiality
• Department Maintenance
  • Monitor supplies, medications and forms and notify appropriate staff when reorder needed
  • Remove and tag broken equipment and notify coordinator, supervisor, or manager
  • Cleans exam rooms daily and documents on log
  • Monitors supplies for expiration date and restock to par levels
  • Perform sterilization of instruments and complete logs (assignment based on completion of sterilization class and delegation by appropriate nursing staff)
  • Attends staff meetings
  • Maintain a clean and organized work area with a minimum of personal items
• QA-Regulatory
  • Complete daily logs as assigned by nursing staff:
    • Waived testing (i.e. glucometer, urine dipstick and urine pregnancy logs) CLIA standards
    • Refrigerator and room temperature logs
    • Eye wash station
• Other QA logs
  • Performs accurate, legal, & ethical documentation
  • Maintain patient confidentiality
  • Practice OSHA safety standards with proper disposal of biohazard waste
  • Uses frequent hand washing or hand sanitizer (up to 10 times before have to wash hands with soap and water, unless hands visibly soiled) to prevent and control the spread of disease within the clinical setting
  • Uses gloves and PPE as needed
  • Uses aseptic or sterile technique as needed
  • Verify equipment has a current PM label before use
  • Identifies and reports potential barriers for the safe provision of patient care and maintains a safe patient environment
• Customer Service
  • Works with patients to achieve excellent customer service and high levels of satisfaction
  • Practices mutual respect among all members of the healthcare team
  • Works with other staff to promote an efficient and effective healthcare team
  • Demonstrates Kelsey-Seybold's Mission and Values
  • Meets both Clinic and individual Customer Service goals and standards by maintaining 90% or greater of excellence in customer service
  • Provides age-appropriate interactions. (See text box at end of this JD)
• Telephone Etiquette
  • Answer and direct incoming calls to appropriate staff using a caring non-rushed tone
  • Identify clinic, department, name and job title in health care team
  • Ensure accurate information is obtained and communicated to licensed team members
  • Report and provide documentation of all complaints to coordinator, supervisor, manager or Clinic Administrator
  • Utilize warm transfer process when redirecting patient to ensure needs are met
• Financial
  • Demonstrates prudent use of resources. Minimizes wasteful actions
  • Assists with maintaining equipment according to manufacturer's recommendation
  • Reports to coordinator, supervisor, manager, or clinic administrator the need for over-time and obtains approval
• Quality Improvement
  • Contributes and participates in the department and clinic process improvement plans (PDSA)
  • Supports initiatives related to meeting AAAHC and other accrediting standards
  • Follows all safety standards for patients, employees,