Optician

Optician – Ophthalmology Associates Location: Des Peres, MO Employment Type: Full-time, long-term position (no part-time or summer‑only positions restricted during school year) Benefits Full benefits package: medical, vision, dental, and life insurance 401(k) with employer matching Paid time off (PTO) and paid holidays Paid maternity leave Competitive base pay Optical certification reimbursement Employee discounts Hours Full time – Monday to Friday, 8:00 a.m. to 5:00 p.m. (occasionally earlier or later as needed) Requirements High school diploma or GED equivalent Favorable result on background check Basic computer skills Excitement to learn and grow Essential Functions Promote frames and lenses recommended by the doctor to meet patient needs Adjust and repair glasses Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests Summary An Optician will achieve a world‑class total patient experience that maximizes retail sales while supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists and ophthalmologists. They connect the patient’s needs to the goods and services we offer. Essential Duties and Responsibilities Embrace and execute our total patient experience to build relationships with all patients while delivering great medical support Determine patients’ wants and needs and sell to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Operate the auto‑lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Accurately collect measurements such as bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders in E360 Ensure all job aids and policies are followed Maintain frame standards with cleaning and organization of fully stocked and well‑presented areas Follow all protocols to keep frame inventory accurate General office duties and cleaning as assigned by manager Assist with other duties in the office as needed Qualifications Communication, interpersonal and negotiation skills Ability to read, analyze and interpret insurance forms Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization HIPAA compliance as required by the Health Insurance Portability Accountability Act of 1996 Favorable result on background check as required by state law Must be able to provide proof of identity and right to work in the United States Education and/or Experience High school diploma or GED required Previous medical office experience preferred; previous ophthalmic experience strongly preferred Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience Licenses and Credentials Current ABO/ABOC and NCLE certifications (or obtained within first 2 years of employment) preferred, but not required Systems and Technology Proficient in Microsoft Excel, Word, PowerPoint, and Outlook Physical Requirements This role requires a variety of physical activities to effectively perform essential job functions, including frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. Equal Opportunity Employment EyeCare Partners is an equal‑opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr