Health Care- Front desk

Job Description

Job Description

About the Role:
CardioClinic in Richmond, TX is looking for a friendly and organized Front Desk Representative to be the welcoming face of our healthcare team. This is a fantastic opportunity to play a vital role in patient experience while working alongside dedicated medical professionals in a dynamic clinical environment.

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain accurate patient records and update demographic information in the EMR system
• Answer and route incoming calls, respond to patient inquiries promptly
• Coordinate referrals and communicate with clinical staff to ensure smooth patient flow
• Ensure front desk area is organized, stocked, and HIPAA compliant at all times

Requirements:

• Prior front desk or administrative experience in a healthcare or medical office setting preferred
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of insurance verification and basic medical billing processes
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a fast-paced clinical environment
• High school diploma or equivalent required; medical administrative certification a plus
• Bilingual (English/Spanish) candidates are encouraged to apply

About Us:
CardioClinic is a trusted cardiovascular care provider serving the Richmond, TX community with a commitment to exceptional patient outcomes and compassionate service. Our patients choose us for our expertise, attentive care, and state-of-the-art facilities. Our team members love working here because of our supportive culture, collaborative environment, and the meaningful impact we make every day.