Housing Residential Facilities Coordinator

About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. Job ID: 296565 Location Kennesaw campus: 1000 Chastain Road NW, Kennesaw, GA 30144. Marietta campus: 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Serves as first point of contact for customers seeking support and information from Housing Facilities. Provides operational and logistical support to the department by coordinating work orders, registering long‑term contractor access, database management, daily office operations, and coordination of appropriate ePro requests including quotes and invoices. Responsibilities Reviews, assesses and prioritizes work orders to ensure timely completion and enters into system. Enters, assigns and closes all work orders related to preventive maintenance and yearly turn activities. Responsible for coordinating and monitoring the punch, paint and clean process to ensure that residence hall units are ready prior to move‑in dates. Reviews and collaborates with Occupancy Management for anticipated move‑ins to ensure that residence hall units are clean, repaired and are in exemplary condition prior to the student moves. Enters, assigns and resolves all bulk work orders related to preventive maintenance and yearly turn activities. Assists in requesting and submitting proposals from outside vendors for maintaining proper operation of buildings. Researches, submits and follows up on purchase order requests to maintain timely resolution of work orders, ordering of inventory and replacement of equipment and furniture as needed. Reviews invoices for accuracy and proper coding prior to submission for processing and payment. Coordinates and monitors vendor’s performance of building related services. Requests building access permissions, documents and maintains training activities and adherence to departmental policies and procedures for all new personnel. Assists with the onboarding of staff regarding departmental processes, programs, policies and procedures. Reviews residence life health and safety reports, maintenance reports and entry of related work orders. Resolves customer service issues pertaining to the department and communicates updates to residents. Provides support, direction and information to vendors, staff and service providers as directed by leadership. Provides administrative support for the department and leadership, maintains files, policies and procedures and assists in overseeing student assistants assigned to the department. Provides leadership with reports per established guidelines and as requested. Attends meetings and maintains minutes as assigned. Required Qualifications Educational Requirements High School diploma or equivalent. Other Required Qualifications Current, valid and unrestricted Georgia driver’s license. Required Experience Two (2) years related experience. Preferred Qualifications Additional Preferred Qualifications An undergraduate or advanced degree from an accredited institution of higher education in a related field. Familiar with request for proposals (RFPs), request for quotes (RFQs). Familiar with ePro, StarRez, ChangeGear or similar software packages. Proposed Salary The budgeted salary range is $20.11 to $21.46 per hour. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits. Knowledge, Skills, & Abilities Able to handle multiple tasks or projects at one time meeting assigned deadlines. Skills Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite). Strong attention to detail and follow up skills. Strong customer service skills and phone and e‑mail etiquette. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on‑line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on‑line at Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, View email address on click.appcast.io. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P‑Card). This position may travel 1% - 24% of the time. This position does not require security clearance. Background Check Standard Enhanced MVR 9 Panel Lab Drug Test #J-18808-Ljbffr Inside Higher Ed