Director of Communications

COMPANY OVERVIEW

At Allia Health Group (AHG), we believe communication is how culture breathes. We're seeking a Director of Communications to lead our internal and external communication strategy across our telehealth brands and compounding pharmacy divisions. Working closely with our CEO and Chief People Officer, you'll design the systems, stories, and standards that make our communication clear, compliant, trusted, and unmistakably human.

JOB SUMMARY

Allia Health Group is seeking a visionary Director of Communications to lead our internal and external communication strategy, reporting to the Chief People Officer. As the primary architect of how we tell our story, you will own company-wide corporate communications, from the intranet and town halls to public relations and social media, translating strategy into impactful, compliant messaging for diverse internal and external audiences across our telehealth brands and compounding pharmacy divisions. You will lead public relations and media relations in partnership with our external PR agency, and manage social media for both the company and its executives.

WHAT YOU'LL LEAD

1. Our New Intranet: We recently launched a company-wide intranet, and owning it is one of this role's priorities right now. You'll keep it current, relevant, and engaging so it becomes the first place employees turn.

• Own its content strategy, governance, and day-to-day management.

• Partner with leaders across every department and entity to source and publish timely updates, stories, and resources through a clear content calendar and contributor workflow.

• Track engagement and feedback to keep improving content and drive adoption.

2. Build a Culture of Connection: Own company-wide corporate communications and build a rhythm across the intranet, newsletters, and town halls that feels like a conversation, not a broadcast, and helps every employee feel seen.

• Plan and produce company town halls, including agendas, executive talking points, and follow-up, so leaders show up prepared and employees leave informed.

• Manage company-wide announcements and leadership communications, from organizational updates to all-hands messaging, with a consistent voice and cadence.

3. AHG's Story: Shape our voice and visuals inside and out, turning complex strategy into human stories that sound warm, clear, and consistent, from a CEO email to a provider announcement.

4. Trust and Feedback: Co-create messages with leaders and employees, build feedback loops, and coach leaders to communicate with empathy, even when the message is hard.

5. Excellence: Set standards and repeatable processes for writing, design, and delivery, and protect our brand by proofreading like trust depends on it, because it does.

6. Public Relations and Media: Serve as AHG's lead on public relations, protecting and growing our reputation with media, partners, patients, and the communities we serve.

• Develop and execute a proactive PR strategy, including press releases, announcements, media pitches, and thought leadership opportunities.

• Partner with and manage our external PR agency, setting priorities and scope, reviewing work, and holding the relationship accountable to results and budget.

• Build relationships with industry media, serve as the primary point of contact for press inquiries, and prepare executives and spokespeople for interviews and public appearances.

• Lead crisis and issues communications in partnership with leadership, Legal, and Compliance so every response is timely, accurate, and compliant.

7. Social Media for AHG and Our Executives: Own the company's social media presence and help our executives build authentic, credible voices online.

• Develop and manage the social media strategy, content calendar, and day-to-day publishing for AHG across platforms such as LinkedIn, Instagram, Facebook, and X.

• Manage executive social media presence for the CEO and senior leaders, including content planning, ghostwriting, and coaching, with a focus on LinkedIn thought leadership.

• Monitor engagement, sentiment, and comments, and respond or escalate as needed to protect the brand.

WHO YOU ARE

• A seasoned communications leader from fast-moving, high-stakes environments, ideally healthcare or another regulated field.

• Strategic and emotionally intelligent: You believe data and empathy belong together.

• Exceptionally detail-oriented with strong follow-through, both critical to this role. Nothing leaves your desk unchecked, and no commitment falls through the cracks.

• A natural collaborator and coach who builds partnerships across departments and helps leaders find their authentic voice.

• Brave and grounded in integrity, and the belief that people do their best when they feel safe, seen, and supported.

• A culture champion who is energized by a fast-growing, mission-driven company and naturally builds trust, belonging, and momentum with the people around you.

YOUR SUPERPOWERS

Storytelling with Soul: You can turn complexity into clarity without losing heart.

Empathy as Strategy: You understand that how something is said matters as much as what's said.

Operational Excellence: You create systems that make great communication the norm, not the exception.

Coaching Mindset: You bring out the best in leaders by helping them find their authentic voice.

THE IMPACT YOU'LL MAKE

By joining AHG, you'll help shape how thousands of people, employees, providers, and patients experience what it feels like to belong to something that's building a healthier world.

QUALIFICATIONS

• 10+ years of progressive experience in communications, PR, or similar roles, including senior leadership experience

• Bachelor's or higher degree in Communications, Public Health, Life Sciences, or a related field

• 5+ years of experience in healthcare, pharmacy, or similarly regulated industries

• Thorough knowledge of key healthcare regulations, including FDA marketing rules and HIPAA

• Experience managing external PR or communications agencies, including scope, budget, and performance

• Hands-on experience managing social media for both a company and its executives, including writing executive content

• Experience launching or managing an intranet or employee communications platform

• Proven excellence in writing, editing, and translating complex information into clear, audience-appropriate messaging

• Demonstrated success using data, analytics, or AI tools in communications

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods at a desk or computer

• Ability to focus in a dynamic office environment and perform repetitive computer-based tasks

BENEFITS

• Comprehensive medical, dental, vision, bonus, and paid time off

• Hybrid role

ADDITIONAL INFORMATION

Allia Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.