Medical Assistant (Seasonal)

Medical Assistant (Seasonal, Up to 6 Months)

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

This is a seasonal position expected to last up to six (6) months. Based on performance, business needs, and position availability, there may be an opportunity for conversion to a regular long-term role within Novant Health-GoHealth Urgent Care.

Novant Health, one of the nation's leading healthcare providers, and GoHealth Urgent Care have partnered to provide connected, compassionate care across North Carolina.

At Novant Health-GoHealth Urgent Care, we are committed to:

• Delivering an effortless and compassionate patient experience
• Fostering a collaborative, team-oriented culture
• Providing high-quality healthcare within the communities we serve

As we continue to grow, we are seeking dedicated healthcare professionals who are passionate about patient care and thrive in a fast-paced environment.

Competitive hourly compensation

Opportunity to gain experience with a nationally recognized healthcare organization

Dynamic and supportive team environment

Exposure to both clinical and administrative functions

Potential opportunity for long-term employment based on performance and organizational needs

Meaningful work serving patients in your local community

The Medical Assistant - Float (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience.

This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available.

Register patients and collect demographic, insurance, and eligibility information

Process co-pays and assist with patient scheduling

Prepare patients for examinations and accurately document medical histories

Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight

Perform point-of-care testing, including:

• Flu testing
• Strep testing
• Urinalysis
• EKGs
• Pregnancy testing

Communicate test results to providers

Perform venipuncture and prepare laboratory specimens

Clean, prepare, and stock examination rooms

Monitor and maintain medical supplies and inventory

Complete accurate and timely EMR documentation

Support front desk operations, patient communication, and phone management

Conduct patient follow-up calls as directed

Perform opening and closing clinic duties, including cash handling and reconciliation

Conduct equipment checks, quality control procedures, and basic troubleshooting

Adhere to all clinical, safety, compliance, and operational policies

Perform other duties as assigned

High School Diploma or equivalent required

Minimum of 1 year of Medical Assistant experience required

Current Basic Life Support (BLS) certification required at time of hire

Ability to work a flexible schedule, including evenings, weekends, and holidays as needed

Ability and willingness to float between assigned centers within the market

Graduate of an accredited Medical Assisting program

Experience in:

• Urgent Care
• Emergency Department
• Hospital setting

Prior patient registration or front desk experience

Candidates with fewer than three (3) years of Medical Assistant experience must:

• Hold an approved Medical Assistant certification, or
• Obtain certification within twelve (12) months of hire

Accepted certifications include:

• CCMA - Certified Clinical Medical Assistant (NHA)
• CMA - Certified Medical Assistant (AAMA or CHP)
• RMA - Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA - National Certified Medical Assistant (NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Candidates may be considered without a Medical Assistant certification at the time of hire if they possess:

• Three (3) or more years of Medical Assistant experience, and
• One (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting

The following credentials may be accepted in lieu of a Medical Assistant certification:

• Licensed Practical Nurse (LPN)
• Registered Nurse (RN)
• Emergency Medical Technician (EMT)
• Paramedic
• Certified Nursing Assistant (CNA)

CPOE (Computerized Provider Order Entry) certification must be obtained within two (2) weeks of the start date

Proficiency in Medical Assistant clinical duties

Strong phlebotomy and specimen collection skills

Experience performing point-of-care testing

Strong computer and documentation skills

Excellent attention to detail and organizational abilities

Ability to work independently and collaboratively

Strong verbal and written communication skills

Commitment to exceptional, patient-centered care

Ability to thrive in a fast-paced clinical environment

This job description is not intended to be all-inclusive. Duties, responsibilities, and requirements may be modified based on business needs.

This is a seasonal position expected to last up to six (6) months. While continued employment beyond the contract period is not guaranteed, successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

GoHealth Urgent Care