Customer Service Manager

Growth at Family Dollar stalled below where it should be, so we opened a Customer Service Manager position for a manager closer fluent in Troubleshooting. Weigh it however you like — the math still lands at $76,000 - $113,000, temporary hours, and a team at Family Dollar worth joining. Key Responsibilities Build the Kustomer report leadership checks before the GA review Analyze campaign metrics and optimize spend against revenue targets A knack for translating customer insights into sharper campaign briefs Grow brand awareness through Decision Making and Organization initiatives Pitch Family Dollar's craft-focused offering to buyers who haven't heard of us yet What You'll Bring Familiarity with the Columbus market and local sales marketing landscape Fluency in De-escalation earned the hard way, not just from a tutorial Hands-on proficiency with Twilio Flex, ideally paired with Interpersonal Skills Pattern recognition earned across many sales marketing engagements An experiment-friendly Columbus, GA company through, Family Dollar measures success by how invisible its sales marketing systems become. Every Customer Service Manager at Family Dollar owns an outcome, not just a checklist of tasks. We are offering $76,000 - $113,000, a clear growth track, hands-on mentorship, and the kind of flexibility that keeps GA talent happy. This role is in active recruitment, with a target start date just ahead. Your Kustomer story isn't finished, and the next chapter might be a Customer Service Manager role here. #J-18808-Ljbffr