Resident Engagement Coordinator (Affordable Housing)

Job Description

Job Description

RESIDENT ENGAGEMENT COORDINATOR

Somerville, MA (Onsite)

OVERVIEW

Our client, a well-established affordable housing management company , is seeking a Resident Engagement Coordinator to foster strong community relationships, support resident services, and enhance overall tenant satisfaction. This role plays a vital part in creating a positive and inclusive living environment by connecting residents with resources, coordinating community programming, and serving as a trusted liaison between residents and property management.

WHAT YOU’LL DO

• Develop and implement programs that promote community engagement and resident well-being.

• Plan and coordinate events, workshops, and activities that encourage participation and inclusion.

• Serve as the primary point of contact for residents seeking resources or support services.

• Collaborate with property management to ensure resident needs and concerns are addressed.

• Build partnerships with local organizations and service providers to connect residents with resources.

• Assist residents in navigating affordable housing programs, benefits, and compliance requirements.

• Track participation and outcomes of engagement initiatives; prepare reports for management.

• Support occupancy goals by encouraging resident retention through community-building strategies.

WHY YOU MATTER

The Resident Engagement Coordinator ensures residents feel connected, supported, and empowered within their community. By building relationships, organizing meaningful programming, and providing trusted guidance, this role directly contributes to a thriving and inclusive living environment .

WHAT IT TAKES

• 2+ years of experience in resident services, community engagement, property management, or a related field.

• Experience with affordable housing programs (Project-Based Section 8, LIHTC, or Tax Credit housing) preferred.

• Strong communication and interpersonal skills to effectively engage a diverse resident population.

• Highly organized and proactive with the ability to manage multiple programs and events.

• Knowledge of community resources, resident assistance programs, and support services.

• Proficiency in Microsoft Office Suite and comfort with learning property management software.

• A genuine commitment to fostering inclusive and supportive communities.

THE PERKS!

• Market competitive salary with opportunities for professional growth.

• Comprehensive benefits package including health, dental, and vision insurance.

• Paid holidays and generous PTO.

• Employer-sponsored retirement plan.

• Ongoing training and development opportunities.

• Be part of a mission-driven team serving affordable housing residents.