Desktop Support tech
ClifyX
IT Support Specialist
Required to travel different branches of the bank scattered across MN to support the end users with IT related issues. Should drive.
Hardware support: Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, printers, monitors, docking stations
Software support: Installing, configuring, and troubleshooting and fixing the software
Printer support: Install configuring printers at branches and on end points.
Service Management: Good knowledge of ServiceNow ticketing tool to track, monitor and update the tickets assigned.
IMAC execution for all EUC hardware and software
Patch Management, vulnerability management: Install security patches to remediate vulnerabilities
EUC Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
Basic knowledge of networking devices like switches, routers, IP configurations, access points etc.
Vacancy posted 4 days ago
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