Beach Club Host

Host/HostessThe Club at Mediterra, an extraordinary private club located in Naples, Florida is seeking Host/Hostess (Full Time/Part Time Seasonal) to join our team. The ideal candidates must be passionate about hospitality, service and thoroughly enjoy creating memorable experiences.Job Summary:The Host/Hostess greets members upon arrival, monitors the Waiting List, enters members arrival using a computer system, escorts members to their table and bid them farewell as they leave. Host/Hostess presents a positive first impression of the Club's friendliness, excellent service, and high standards.A Host/Hostess must be able to carry natural conversation with members without sounding scripted or intrusive. As a member of an energetic team, the Host/Hostess will also need to answer the phones and fill To-go orders.Job Tasks / Primary Duties: Hostess duties include but are not limited to:Greet members warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; introduce their serverUse visual cues to seat members in either the bar or dining area depending on their preferenceAssisting members with reservations, requests, and communicating messages to the Leadership teamAnswer incoming calls to the restaurant utilizing proper phone etiquetteTaking To-go orders by having full menu knowledgeRelaying any special dietary restrictions and special requestsPerforming opening and closing duties as assigned by leadershipAssist dining room staff by setting and clearing tables; replenishing water; serving beveragesWorking in collaboration with other teammates to deliver members/guests expectationsAttending pre-meal meetings as requested by leadershipQualifications:Must be able to stand for extended periods of timeMust be able to lift and/or carry 20 poundsAvailable to work a flexible schedule, which may include nights, weekends, and/or holidaysExcellent customer service skillsPassion for providing extraordinary serviceAbility to effectively communicate on the telephoneFriendly, open disposition and professional appearanceAttention to detailSchedule:This position will primarily work no more than 35-40 hours per week for full-time host/hostess, and 10-25 hours per week for part-time. However, based on required service levels, the hours are subject to change.We offer competitive benefits, recognition and compensation packages in all positions.The Club at Mediterra is a Drug Free and Equal Opportunity Employer. This Organization participates in E-Verify.