Mortgage Licensing Specialist

Job Description

Job Description

We are looking for a Mortgage Licensing Specialist to support mortgage licensing activities for a growing organization in Duluth, Georgia. This Long-term Contract position is ideal for someone who excels at managing licensing workflows, maintaining accurate records, and coordinating with multiple stakeholders in a fast-paced environment. The role focuses on helping representatives navigate the licensing process efficiently while ensuring compliance with state-specific mortgage licensing standards. You will play an important part in delivering responsive support and keeping licensing operations organized and on schedule.

Responsibilities:
• Guide representatives through the steps required to obtain mortgage originator licensing and help remove obstacles throughout the process.
• Complete and track licensing-related activities within established deadlines while maintaining precise and up-to-date documentation.
• Respond promptly and professionally to questions and requests received through various communication channels.
• Apply knowledge of mortgage licensing rules across different states to support compliant processing and issue resolution.
• Collaborate effectively with internal teams and external contacts, building productive working relationships across multiple levels of management.
• Develop strong expertise in the organization’s licensing platform and internal procedures to provide dependable day-to-day support.
• Monitor progress across multiple cases at once, escalating concerns when needed to help keep licensing efforts moving forward.
• Assist with additional operational or administrative tasks as business needs evolve.

• Previous experience in mortgage operations, licensing, credentialing, or a closely related administrative support function.

• Strong written and verbal communication skills with the ability to deliver clear, accurate updates.

• High attention to detail and the ability to manage several tasks simultaneously without sacrificing accuracy.

• Solid organizational skills, sound judgment, and the ability to prioritize work effectively under deadlines.

• Proven ability to adapt quickly to changing procedures, policies, or business demands.

• Strong interpersonal skills and a customer-focused approach when supporting internal and external stakeholders.

• Self-motivated work style with a positive attitude and willingness to contribute where needed.

• Familiarity with licensing compliance requirements; mortgage licensing experience is preferred.