Helpdesk Technician

Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that’s built for you. Responsibilities Action trouble tickets in a classified environment Manage enterprise user accounts across diverse authentication servers Apply software upgrades to existing systems Apply cybersecurity solutions and remediations Troubleshoot issues and provide support across the information system Manage environment machine inventories and remote access portals Basic Qualifications Active DOD SECRET clearance DOD 8140 level II Requirement (current Security+ or similar) Windows background, Active Directory experience Linux background or basic Linux certification (Linux+) Desired Skills Red Hat Enterprise Linux and/or Solaris administration experience Familiarity with Virtual environments (vSphere, VirtualBox) Familiarity with remote access utilities (RDP, SSH, Exceed TurboX) Familiarity with automation tools/scripting (e.g., GitLab, Ansible, PowerShell, bash) Troubleshooting skills Excellent written and oral communication skills Experience working in an Agile or Kanban environment General understanding and application of cybersecurity practices (STIG compliance, system accreditation, etc.) Ability to work both independently and as part of a team. Interpersonal relationship skills are a must. Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Top Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $57,500 - $101,430. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical Dental Vision Life Insurance Short-Term Disability Long-Term Disability 401(k) match Flexible Spending Accounts EAP Education Assistance Parental Leave Paid time off Holidays (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. Experience Level: Hourly/Non-Exempt Business Unit: SPACE Relocation Available: No Career Area: Information Technology Type: Full-Time Shift: First #J-18808-Ljbffr