Farmers Insurance Customer Service Representative
Farmers Insurance Agency - Oscar Castaneda
Job Description
Job Description
Join Farmers Insurance as a Customer Service Representative and become the friendly, knowledgeable voice clients rely on. In this role, youll help customers manage their policies, answer questions, and ensure they feel confident and protected every step of the way.
This is a great opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, team-oriented environment.
BenefitsAnnual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Licensing Assistance Available
Ongoing Training
Team Building Events
Work-Life Balance
Licensing assistance available
Business casual attire
Networking events
Paid holidays
Software taring modules
Weekly team meetings
Collaborative work environment
Responsibilities- Assist clients with policy questions, billing inquiries, and coverage updates
- Process policy changes, renewals, and documentation accurately
- Support claims inquiries and provide guidance through the process
- Identify opportunities to recommend additional coverage when appropriate
- .Licenses required, assistance available.
- Bilingual, fluent in both English and Spanish is beneficial.
- Strong verbal and written communication skills
- Ability to remain calm and professional in challenging situations
- Strong problem-solving and multitasking abilities
Vacancy posted 2 days ago
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