PM Server

Server Position at Four Seasons Hotel St. Louis

The Server is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and elevate the overall guest experience. The Server is responsible for delivering exceptional service from start to finish by demonstrating strong menu knowledge, anticipating guest needs, and ensuring each interaction feels personalized and professional. This position plays a vital role in upholding service standards, maintaining smooth operations, and contributing to a welcoming and memorable atmosphere. The restaurant embodies all Four Seasons cultural standards while operating under the "Ramsay Standard," with an emphasis on professionalism and excellence expected in any high-level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.

What you will do:

• Maintaining a welcoming, professional, and positive environment for every guest
• Demonstrating excellent knowledge of food and beverage menu items, including preparation methods, to effectively inform guests
• Providing guests with an excellent dining experience through prompt, accurate, and attentive service, including conflict resolution when necessary
• Collaborating with team members to ensure guests are always taken care of

What you bring:

• Ability to work in a fast-paced environment while maintaining strong attention to detail.
• Excellent customer service skills to ensure guests have the best experience possible.
• Capability to maintain a high level of physical mobility.
• Fluency in reading, writing, and spoken English is required.
• Experience in a similar role with a luxury or upscale restaurant is a plus; 1-2 years preferred.

Schedule & Hours:

• This is a part-time position
• The working hours will vary and may include mornings, days, afternoons, and evenings on weekdays and weekends.

What we offer:

• Lucrative salary!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!