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Technical Escalation Manager - Cross-Functional Leader

LiveRamp

LiveRamp is seeking a Technical Customer Escalation Manager to own end-to-end management of high-priority escalations across Support, Product, Engineering, Customer Success, and Sales. This post-sales, technically grounded role requires structured communication, sound judgment under pressure, and coordination across multiple teams to reach a shared outcome. You will serve as the primary escalation coordinator, ensuring timely updates, on-call rotation coverage, and the development of repeatable #J-18808-Ljbffr LiveRamp

Vacancy posted 5 days ago
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