Customer Success Associate (Part-Time)
Crosscut
Location Lehi, UT Employment Type Part time Location Type On-site Department Customer Success About Pearl Pearl is shaping the future of dentistry with a suite of AI solutions developed to establish higher standards of quality and care for patients worldwide. Since 2019, our team has engineered FDA-cleared computer vision capabilities for interpretation of 2D and 3D dental imagery—industry-leading capabilities which clinicians, practice owners, labs, and insurers use to elevate the efficiency, accuracy, and consistency of dental care around the world. We are seeking a customer-centric, energetic, and highly organized Customer Success Associate to join our team in a part-time capacity . This role is the "front line" of Pearl, responsible for managing incoming customer outreach and ensuring every user feels supported from the moment they reach out. Your primary goal is to triage incoming requests via phone and email, resolve "quick-win" support issues, and escalat more complex strategic needs to the appropriate teams. This is a queue-based role perfect for someone who thrives in a fast-paced environment and enjoys being a problem-solver. What You’ll Do Queue Management: Act as the first point of contact for all incoming customer inquiries (calls, emails, etc.), ensuring rapid response times. Triage & Escalate: Assess customer needs and accurately route complex technical or account-level issues to the appropriate CSM or Technical Support specialist. Simple Support: Resolve "Tier 1" issues, including password resets, basic product navigation questions, and billing inquiries. Data Integrity: Maintain clean and accurate customer records in our CRM, logging substantive notes and updating contact information. Product Knowledge: Quickly become an expert in Pearl’s provider-focused product offerings to help educate customers on basic features and benefits. Customer Advocacy: Identify common "pain points" in the queue and report feedback to the broader team to help improve the overall user experience. What You’ll Need to Succeed Customer First Mentality: A positive, "can-do" attitude with a passion for helping people. Efficiency: Ability to manage a high volume of tasks and work through a pipeline of tickets quickly and accurately. Communication: Clear, professional, and empathetic verbal and written communication skills. Technical Aptitude: Comfortable working with browsers, spreadsheets, and learning new software quickly. Dental Familiarity: While not required, experience in a dental office or an interest in dental technology is a significant plus. Adaptability: Ability to stay focused in a remote, fast-paced environment. Demonstrated AI Curiosity & Operational Leverage: A proven track record of rapidly adopting and experimenting with emerging technologies (including AI/LLMs) to eliminate manual workflows, iterate quickly, and create scalable systems. Builder’s Mindset: You do not wait for perfect processes to be handed to you; you proactively identify bottlenecks and use data, automation, or AI tools to drive team efficiency and reduce single-point-of-failure risks. Position Details Status: Part-Time (Hourly) Location: Lehi, UT Schedule: 10-20 hours per week, Monday–Friday What We Offer Ongoing Training and Development. Opportunity for growth. A collaborative work environment. Competitive hourly compensation. #J-18808-Ljbffr
$16.12 - $23.21 per hour
Shift Hours: Part Time, PRN as needed/on-call R1 is the leading provider... ...orchestration. As our Customer Service Representative, you’ll... ...new paths for your career. Our associates are given the chance to contribute... ...does that drive customer success and improve patient care, but...Part timeHourly payCasual workReliefLocal areaShift work$16.12 - $23.21 per hour
...Shift Hours: Part Time, PRN as needed/on-call R1 is the leading... ...workflow orchestration. As our Customer Service Representative, you'... ...for your career. Our associates are given the chance to contribute... ...does that drive customer success and improve patient care, but...Part timeHourly payCasual workReliefLocal areaShift work$16.12 - $23.21 per hour
...assigned shifts. • Assist with supporting associates on new procedures and duties to be... ...everything we do. Not only does that drive customer success and improve patient care, but that same... ...accommodation to complete any part of the job application process, please...Part timeHourly payLocal areaShift work$20.67 - $29.57 per hour
...About This Opportunity The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone... ...assigned Priority1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation. Strive for...SuggestedHourly payWork at office3 days per week- 1195 East Main Street, Lehi, UT, USA | 1195 East Main Street | Part Time Job Summary: As a Customer Sales Representative , your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services...Part timeCasual workShift work
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...provide an outstanding experience and service to our customers -Accurately handle monies and run register... ...Must be able to be on feet for long periods of time Must have excellent customer service skills FULL TIME / PART TIME: Full-Time and/or Part-Time...Part timeHourly payFull timeShift workAfternoon shift- ...Customer Implementation Specialist The role of a Customer Implementation... ...is to help each customer successfully implement the Weave platform... ...high quality experience and timely implementation. Each... ...purchase software or equipment as part of your interview or hiring process...Work at officeWork from homeHome officeShift work
- ...Part Time – Customer Support Specialist Monday – Friday, 1:00pm to 6:00pm Qualifications Word Processing and Spreadsheets helpful Knowledge of Bankrite Touch helpful Excellent telephone and communication skills Customer Service experience Excellent stress management skills...Part timeMonday to Friday
$20 per hour
...Merchandising Employment Duration: Part-time Description and Requirements... ...with store management and associates. This role is a great... ...relationships quickly and is driven by success. Why Join CROSSMARK?... ...required materials. Retail and/or customer service experience preferred....Part timeWeekly payTemporary workFlexible hoursWeekend workAfternoon shift$15 - $18 per hour
...Your Mission Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and... ...position is $15.00 - $18.00 + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and...Part timeLocal areaWeekend workAfternoon shift- ...what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women... ...for future openings. While this posting for a Retail Sales Associate - Part-Time at our Store 2223-Alpine Valley Ctr-maurices-American Fork,...Part timeFlexible hoursWeekend work
$13.65 - $14.15 per hour
...Retail Cashier Associate - Part-time With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store... ...Cashiers play a key role in delivering outstanding customer experience. The primary responsibilities include operating...Part timeHourly payFlexible hours- ...home consultations. The ideal candidate should have strong people skills and a positive, energetic personality. We offer flexible part-time and full-time schedules, career path opportunities, and various employee benefits including insurance and paid training. #J-18808-...Part timeFull timeFlexible hours
$18 - $20.5 per hour
...Uncork, and more. About the role As a Customer Success Support Associate at Human Interest, you are the... ...dental and vision insurance Competitive time off and parental leave Addition Wealth... ...financial or banking information as part of our application process. All...Hourly payFull timeWork at officeLocal areaImmediate startWork from home- ...New Balance Retail Sale Associate Since 1906, New... ...and provide exemplary customer service. Educated with... ...lifting procedures and timely reporting of all accidents... ...Requirements for Success Must be 18 years... ...just a buzzword – it's part of our culture. Temporary...Part timeHourly payTemporary workSeasonal workFlexible hours
$13.5 - $18.75 per hour
...for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At... ...occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance... ...every day. Whether it's helping a customer choose their first fish, celebrating a...Part timeHourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift$30k - $50k
...GFI Team Ikigai is seeking a driven Sales Representative based in Lehi, Utah. In this part-time role, you'll manage client accounts and ensure their satisfaction while using online tools and training to support your efforts. This position offers flexible scheduling and...Part timeRemote workFlexible hours$13.5 - $18.75 per hour
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...the fun at Palm Beach Tan! We offer full-time associates a wide variety of benefits, including... ...and provide our clients with exceptional customer service. Our ideal candidate is highly... ...PBT? from current/past employees: "part time job turned into my career" "I have...Part timeHourly payFull timeFlexible hoursNight shift- ...Opportunity for advancement ~ Paid time off ~ Training & development... ...a friendly, reliable, and customer-focused individual to join our team! Position is part-time, 3 shifts/week, 3pm-11pm or... ...and security of our guests and associates Maintain a clean and...Part timeDaily paidWorldwideShift workWeekend work
$30k - $50k
...GFI Ikigai is seeking a motivated Sales Representative in Lehi, Utah. This part-time role offers the chance to manage a portfolio of client accounts. Key responsibilities include providing professional client support, developing financial plans, and growing account value...Part timeRemote workFlexible hours- ...Office Clerk (Part-Time) Intermountain Farmers Association (IFA) is a regional farm supply co-op with diverse operations including feed production, agronomy... ...how to do a receiving, make a transfer, invoice customers Learn our manufacturing process Keep records on...Part timeWork at officeMonday to Friday
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