Billing Specialist

Billing Specialist

Location: New York, NY (Hybrid / Periodic in-office presence required)

Employment Type: Full-Time

About the Role

A leading professional services organization is seeking a Billing Specialist to support client administrative and billing operations. This role is integral to the client experience and involves close collaboration with senior professionals and external clients. The ideal candidate is detail-oriented, confident, and customer-focused, with experience managing complex billing processes in a fast-paced environment.

This is a high-visibility position requiring professionalism, discretion, and the ability to manage multiple priorities while maintaining strong internal and external relationships.

Key Responsibilities

• Manage end-to-end client billing and administrative processes, including engagement management, client intake, billing, collections, and reporting

• Build trust and credibility with senior stakeholders through responsiveness, accuracy, and professionalism

• Serve as a primary point of contact for client accounts payable teams and designated client representatives

• Prepare and review monthly draft invoices, proactively identifying and resolving billing discrepancies prior to final approval

• Ensure compliance with client-specific billing guidelines and internal policies

• Respond to billing and time entry inquiries; proactively partner with timekeepers to ensure proper time entry practices

• Obtain and review third-party and vendor expense documentation, ensuring appropriate redaction of confidential information

• Support the collections process by monitoring aging accounts, resolving issues, and escalating when necessary

• Conduct periodic client and matter reviews to ensure accuracy of engagement and billing data in internal systems

• Administer engagement letter processes, ensuring timely issuance, proper execution, and accurate recordkeeping

• Provide timely and accurate billing and collections reporting to stakeholders

• Maintain records in compliance with applicable laws and organizational policies

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.