Salesforce Life Sciences Cloud Senior Consultant

Position Summary Salesforce Life Sciences Cloud Senior ConsultantDeloitte's Sales & Service practice partners with the world's leading life sciences companies to reimagine how their commercial, medical, and field organizations operate, and to bring that vision to life on Salesforce Life Sciences Cloud. This role is built for consultants who lead with functional depth. Candidates should have actually run, designed, or advised on processes like Key Account Management, Speaker and Event Management, Field Coaching, or Medical Interaction workflows, and be able to translate that operating knowledge into a future state vision. From there, they will work closely with technical teams, including agentic AI capabilities, to build it. You will define where the client is today, articulate where they need to go, and own the future state narrative that anchors the transformation, not just configure the tool that gets them there.Recruiting for this role ends on December 15, 2026Work you'll doAs a Salesforce Life Sciences Cloud Senior Consultant, you will be responsible for the following.Leading current state assessments and future state visioning for core Life Sciences commercial and medical processes such as Key Account Management, Speaker and Event Management, Field Coaching and Competency, Medical Interactions, and Sample Management, and articulating that journey to client stakeholdersActing as the functional voice in the room. This means challenging legacy process assumptions, identifying where standardization should win over customization, and defining what "better" looks like before a single screen gets builtPartnering with solution architects and platform teams to translate future state process design into Salesforce Life Sciences Cloud capabilities, ensuring the build stays true to the business intent and not just the ticketIdentifying and scoping opportunities for agentic AI through Agentforce to augment or reimagine these processes. Examples include supporting KAM account planning, event follow up, or field coaching insights, along with defining the human in the loop model around itFacilitating design workshops, process walkthroughs, and governance conversations with client business owners to convert domain expertise into build ready requirementsDeveloping business cases, future state process maps, and executive ready narratives that connect process transformation to measurable outcomesProviding planning, design, and advisory support across the sales and medical technology lifecycle, from process design through requirements, configuration oversight, and adoptionActing in a mentoring capacity to support the career development of colleagues, particularly in building functional to technical fluencySupporting business development efforts, including Statements of Work, proposal development, and client presentationsContributing to internal practice development including methodology, toolkits, training, and recruiting, with a focus on codifying process playbooks for Life Sciences commercial and medical functionsA successful candidate would possess these skills:Deep enough functional fluency in at least one Life Sciences business process domain, such as Events, Field Excellence, or Medical Affairs, to be the credible expert in the room with client business owners and not just the platform expertComfort operating at the intersection of business process and technology, including staying engaged through how a future state gets built and where AI or agentic capabilities fitAbility to translate ambiguous business intent into structured, build ready detailStrong facilitation skills, with the ability to run a room of client stakeholders through a future state conversation and land on decisions rather than just document opinionsAbility to lead workstreams independently while collaborating across cross functional technical and business teamsExecutive level written and verbal communication, since this role regularly represents transformation vision to senior client stakeholdersMeticulous attention to detail without losing sight of the bigger operating model pictureAbility to manage and prioritize multiple concurrent workstreams in a fast paced, evolving environmentThe TeamOur Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences for life sciences organizations. We blend functional process expertise, technology, and creativity, with Salesforce Life Sciences Cloud as our platform of choice and agentic AI as an increasingly central design lever, to help clients define where they're going and get there.QualificationsRequired:Bachelor's Degree or equivalent experience3+ years of professional experience in consulting or relevant Life Sciences industry roles, such as commercial operations, field operations, medical affairs, or sales operations3+ years of hands on ownership of at least one core Life Sciences business process, such as Key Account Management, Speaker or Event Management, Field Coaching, or Medical Interactions, either as a practitioner or as a consultant who led its redesignAbility to travel up to 50% on average, based on the work you do and the clients you serveLimited immigration sponsorship may be availablePreferred:Experience translating business process requirements into technology solutions. Salesforce Life Sciences Cloud experience is preferred, but equivalent CRM or commercial platform experience will be consideredSalesforce Certified Agentforce for Life Sciences ConsultantDirect experience defining or scoping agentic AI use cases within a commercial or medical process, such as account planning, next best action, or case triage2+ years of hands on experience configuring or advising on Life Sciences capabilities specifically, across personas such as Field Sales, KAM, MSLs, or Field Reimbursement ManagersExperience with adjacent Salesforce products such as Data Cloud, Experience Cloud, or MuleSoft based integrationsExperience delivering in a SAFe Agile environment at the Solution Train, ART, or scrum team levelThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document .#Customer_US#SS_US Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 368250 Job ID 368250 Package and Technology Enablement | Package Functional TransformationSame job available in 32 locations