Inventory Control Clerk II

Job Title

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Description

This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US.

Shift: Monday-Friday 7:00am-3:30pm

Pay $23.50 HR

Responsibilities:

• Accurately counts bulk merchandise in primary warehouse locations and monitors/researches variances for resolutions and performs appropriate adjustments as needed.
• Contacts vendors/customers and assists with resolutions to meet company guidelines.
• Identifies problematic situations and implements appropriate solutions.
• Requests return authorizations, pulls product, packages, and ships returns and recalls
• Provides internal and external customer support with advance knowledge of processes.
• Intricately involved with physical inventory process and makes recommendations for final adjustments.
• Develops, implements, and creates SOPs for new processes and procedures when necessary and upon approval.
• Supports the inventory department with a variety of tasks as needed and serves as a liaison between all departments to include field sales associates.
• Complies with all appropriate policies, procedures, safety rules, and DEA regulations.
• Must be able to work overtime when necessary and participate in physical inventory.
• Analyze inventory to include but not limited to slow moving and short dated.
• Work with other departments and business units on inventory movements as needed.
• Develops, implements, and creates SOPs for plans to return static inventory to MFG upon approval.
• Researches and resolves discrepancies in credits and related to product returns.
• Updates inventory values at time of price changes per instructions from MFG.
• Works with management in making decisions/suggestions on updating department processes, implementing changes, and creating SOP's.
• Trains new inventory clerks.
• Has a working knowledge of all systems used by the inventory department and can troubleshoot issues as needed.
• Communicates and coordinates with corporate to test, validate, and implement, and create SOPs for system changes as needed.
• Performs related duties as assigned.

Education:

• Requires completion of a high school diploma or general education degree (GED)

Skills and Knowledge:

• Have experience and/or senior level knowledge of policies, procedures, safety rules, and DEA regulations and company policies/rules as related to vendor and customer returns
• Ability to communicate effectively both orally and in writing
• Strong interpersonal skills, to include relationship building with team members and other departments.
• Strong organizational skills; attention to detail
• Strong analytical skills
• Ability to implement processes resulting in satisfactory audit practices
• Strong decision making skills
• Excellent problem solving skills; ability to resolve inventory issues effectively and efficiently across multiple operating departments with persistence and superior follow-up.
• Working knowledge of Microsoft Office Suite, with focus on Excel and Word.