Patient Services Manager 2-Yale New Haven-Saint Raphael Campus at Sodexo

You are viewing a preview of this job. Log in or register to view more details about this job. Join a team that’s making a difference in patient care every day! Sodexo is seeking a Patient Services Manager 2 to join our team at Yale New Haven Hospital – Saint Raphael Campus in New Haven, CT . As part of Sodexo’s healthcare team, you’ll play a vital role in delivering exceptional patient experiences through compassionate, efficient, and high-quality food service operations. Reporting to the Food Operations Manager, the Patient Services Manager 2 will support a team of 30+ union front-line staff, ensuring smooth daily operations of our bedside dining program using the HealthTouch menu software. Why Sodexo at Yale New Haven Health? You’ll be part of a respected healthcare system known for excellence and innovation. Sodexo offers great career growth opportunities, comprehensive benefits, and the chance to be part of a team that values service, quality, and people. What You'll Do: Oversee daily patient meal service operations Manage staff scheduling and payroll processing Conduct patient rounding to ensure satisfaction and resolve concerns Lead teams as the opening or closing manager on a rotating schedule, including some weekends Collaborate with fellow Patient Services Managers to deliver seamless service and continuous improvement What You Bring: We’re looking for someone who is: Passionate about patient service and hospitality in a healthcare setting Experienced in managing and motivating front-line teams Comfortable with scheduling, payroll systems, and digital meal service tools Hands-on, proactive, and ready to make an immediate impact Flexible with a rotating schedule, including weekend coverage Minimum Qualifications & Requirements: Minimum Education Requirement - Associate's Degreeor equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years' work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. #J-18808-Ljbffr