Cosmic Takeover Tour- Fan Experience Specialist

Fan Experience Specialist

Collegiate Baseball Experience, LLC., combines competitive sports and entertainment to deliver a one-of-a-kind fan experience through its innovative portfolio of teams including the Tri-City Chili Peppers of the Coastal Plain League, their alter-ego Chili Peppers, and the Cosmic Chili Peppers and GlowMojis of the Cosmic Sports League. As a Fan Experience Specialist with our team during the Cosmic Tour, you'll play a vital role in creating memorable, high-energy memories for fans across all touchpoints. This hands-on position blends merchandise operations and marketing support. You'll help manage merchandise setup and sales and bring the Cosmic Tour's vibrant, otherworldly atmosphere to life at each game. Working alongside the Chili Peppers' front office and marketing teams, you'll gain firsthand insight into how a fast-paced sports and entertainment organization connects with fans, strengthens its brand, and delivers a truly cosmic ballpark experience. We are seeking high-energy Fan Experience Specialists to join our team for the upcoming Cosmic Tour. This is a hybrid role that combines merchandise operations, retail sales, and brand activation. You will be responsible for ensuring fans have a seamless experience while purchasing "Cosmic" gear. This position offers a unique "behind-the-curtain" look at how a modern sports organization executes large-scale, viral events.

We pride ourselves on being a premier launching pad for careers in sports and entertainment. We don't just hire staff; we build a community of professionals. In fact, many of our current full-time staff started their journey with us as interns. Joining the Cosmic Tour is more than a weekend gigit's a foot in the door with an organization that historically promotes from within and values long-term talent development.

Key Responsibilities

• Merchandise Operations: Execute the setup, organization, and breakdown of cosmic-themed merchandise booths.
• Sales & POS Management: Facilitate transactions for Cosmic apparel and collectibles using our Point of Sale (POS) system.
• Inventory Control: Support real-time inventory tracking to ensure high-demand items remain stocked during peak hours.
• Fan Engagement: Act as a brand ambassador, proactively interacting with fans, answering product questions, and enhancing the "Cosmic" atmosphere.

Candidate Requirements

• High Energy: A vibrant, positive personality that matches our "Cosmic" brand.
• Communication: Exceptional interpersonal skills and the ability to engage with a diverse fan base.
• Multitasking: Ability to remain detail-oriented and organized in a fast-paced, high-volume environment.
• Experience: Previous customer service or retail experience is preferred but not required.

Position Logistics

• Schedule: This is a weekend-only engagement for the tour stop in Charlotte, NC on September 4th and 5th.
• Compensation: The hourly wage for this tour stop is $13/hr.
• Travel: This is a local-hire or travel-at-will position. Applicants are responsible for all personal travel and lodging expenses.
• Professional Growth: You will work directly alongside the Cosmic front office staff and marketing leadership, gaining valuable experience in sports management and event production. Are you ready to join the most electric tour in baseball?

Apply today to help us bring the glow to the fans! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.