BMS Program Manager

Join The Johnson Controls Team

Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

Role Purpose

The BMS Program Manager plays a critical role in enabling business execution through disciplined operating cadence, strong governance, and data-driven insights. This role supports enterprise and business unit leadership by ensuring effective Monthly Business Reviews (MBRs), Management Operating System (MOS) adherence, and robust New Product Introduction (NPI) governance. The Program Manager is responsible for developing and delivering Power BI dashboards that provide actionable insights to drive business performance and decision-making.

Key Responsibilities

• Supports and enhances the operating cadence by preparing, coordinating, and continuously improving MBR and MOS routines, ensuring clarity, consistency, and action orientation.
• Maintains MOS artifacts including KPI dashboards, Bowler scorecards, PSTs, and action trackers to ensure alignment from strategy to execution.
• Facilitates pre-MBR reviews, driving issue clarity, root cause analysis, and follow-through on committed actions.
• Partners with Sales Operations to deliver actionable performance insights across bookings, funnel, backlog, revenue, and margin metrics.
• Synthesizes complex data into clear, executive-ready narratives that enable informed decision-making.
• Identifies trends, risks, and opportunities; proactively recommends actions to improve sales execution and forecast accuracy.
• Leads the NPI governance framework, ensuring disciplined progression through phase gates, transparent decision-making, and alignment to financial and strategic priorities.
• Owns and maintains NPI cadence, including gate reviews, readiness assessments, KPI tracking, and executive materials.
• Partners with Product Management, Engineering, Finance, and Operations to ensure accountability, risk mitigation, and on-time/on-budget delivery.
• Acts as a key execution arm of the PMO, tracking strategic initiatives, milestones, interdependencies, and risks across portfolios.
• Drives standardization of execution tools, templates, and processes to improve speed, quality, and consistency.
• Supports continuous improvement of PMO processes, incorporating best practices and lessons learned.

Qualifications & Experience

• Bachelor's degree required; MBA or equivalent experience preferred.
• 37+ years of experience in PMO, Strategy, Operations, Finance, or Sales Operations roles.
• Strong understanding of MOS, MBR cadence, KPI management, and governance frameworks.
• Experience supporting or managing NPI / product lifecycle governance strongly preferred.
• Advanced analytical skills with ability to translate data into insights and business actions.
• Proficiency in Excel, PowerPoint, and business intelligence tools
• Experience in data analytics and demonstrated proficiency in Power BI, data visualization, and cross-system data integration

Critical Skills & Competencies

• Executive-level communication and storytelling
• Structured problem solving and root cause analysis
• Strong attention to detail with the ability to operate at both strategic and tactical levels
• Ability to influence without authority across cross-functional teams
• Bias for action and accountability

Leadership & Behaviors

• Demonstrates Johnson Controls values and a strong commitment to integrity and accountability.
• Operates with a continuous improvement mindset.
• Thrives in a fast-paced, matrixed environment.
• Brings rigor, clarity, and simplicity to complex business challenges.