Retail Lead Sales Generator - Western Hills

Job Description

Job Description

Overview

Job Overview:  

Thomas & Galbraith and Home Depot work in partnership to provide Home Depot customers with options for Heating and Cooling – Replacement, Tune up and Indoor Air Quality Services.  As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating and Cooling service appointments offered by Thomas & Galbraith.  

What’s In It For Me?  

• Industry Leading Total Compensation Plans 
• FREE Employee/Dependent Telehealth, no copay
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Paid Company Holidays
• Paid Community Service Day
• Company Paid Personal Time Off
• Company Paid Other Time Off (Bereavement & Jury Duty)

Responsibilities

Key Responsibilities  

• Present a professional appearance that supports and enhances the company’s business image with Home Depot. 

• Maintain and utilize the HVAC Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing HVAC products and services from the Home Depot.  

• Initiate communication with prospective customers during their shopping experience in the store.  

• Proactively greet customers, engage in informative / investigate conversation, qualify potential purchasers and schedule a sales appointment. 

• Build and maintain relationships with HD store associates and key management personnel by interacting with them while working in the store.  

• Educate and build awareness about the HVAC Program for Home Depot customers and store employees. 

• Achieve to specified program KPIs and goals. 

• Attend required meetings and training courses.

Qualifications

Qualifications:  

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated. 

• Ability to manage personal emotions when faced with rejection.  

• Present positive and optimistic attitude.  

• Must be a self-starter with a result driven disposition. 

• Active listener able to ask open-ended discovery questions to potential customers.  

• Intuitive ability to measure interest of customers.  

• Must be Detail oriented with good time management skills.  

• Ability to move conversations to a decision and ask for an appointment commitment from potential customers.  

• Ability to stand and/or walk for 4-8 hours at a time. 

• Ability to use a smart phone utilizing apps, email and text.  

• Ability to work weekends. 

EQUAL EMPLOYMENT OPPORTUNITY