Scheduler / Care Coordinator

Worcester, MA Full-Time Posted January 25, 2024 Join our administrative team as a Scheduler and Care Coordinator. Play a vital role in coordinating care services and ensuring clients receive excellent service. Key Responsibilities Schedule and coordinate caregiver assignments Match caregivers with clients based on needs and preferences Maintain accurate scheduling records and documentation Communicate with caregivers, clients, and families Monitor attendance and address scheduling issues Coordinate care plan updates and changes Provide administrative support to the care team Handle phone calls and inquiries professionally Requirements & Qualifications Strong organizational and multitasking skills Excellent communication and customer service skills Proficiency with computer systems and scheduling software Problem-solving abilities and attention to detail Professional and empathetic demeanor Healthcare or home care experience a plus Paid time off Health benefits (if applicable) Positive office environment Opportunity to make an impact in home care #J-18808-Ljbffr Faithfulhearthomecareagency