Cloud operations specialist

Cloud Operations Specialist (Cambridge, MA)

Join our team as a Cloud Operations Specialist, where you’ll manage, maintain, and optimize AWS environments for regulated SaaS products, ensuring high availability, security, compliance, and cost efficiency. This role blends hands-on engineering with operational excellence to support our growing cloud Managed Services.

Your role:

• Manage and optimize AWS infrastructure (EC2, S3, RDS, VPC, IAM, Lambda) and maintain test, staging, and production environments to meet uptime, performance, and cost goals.

• Implement Infrastructure as Code using Terraform or AWS CloudFormation, and drive automation to reduce operational risks and improve efficiency.

• Build and maintain monitoring platforms, dashboards, and alerts for applications, AWS infrastructure, and business transactions, while owning incident response and root-cause analysis.

• Collaborate with DevOps, development, support, security teams, and vendor/outsourced partners to troubleshoot production events and ensure compliance with security and regulatory standards (HIPAA, SOC2, GDPR).

• Enforce configuration management, version control, disaster recovery strategies, patching and best practices for identity management, authentication, and access control.

• Build and maintain automated operational workflows for AWS‑hosted applications using scripting, IaC, and AWS services

You're the right fit if:

• 5+ years in AWS cloud operations, and at least 3 years supporting 24×7 SaaS or cloud production environments.

• Your skills include AWS services, cloud networking, Windows Server, DNS/Active Directory, containerization (Docker, Kubernetes), scripting (Python, Bash, PowerShell), and monitoring/alerting tools (Prometheus, Grafana). Bonus: experience with Veeam, FinOps, SNOW or regulated healthcare environments.

• You have a Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.

• You’re a strong communicator with excellent problem-solving skills, thrive in a collaborative environment, and are committed to continuous improvement and operational excellence. Certifications such as AWS Solutions Architect/SysOps, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in (MA) is $110,880 to $177,408

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran