Supervisor, Operations - 2nd shift

About the RoleIn this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll DoDrive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goalsAbility to enhance our working together platform by driving a high performing team through engagement of our employeesEstablish and maintain effective partnerships within functional areas to maximize performance through peers and support functionsEmbrace continuous improvement through agility, process development and positive change to identify best solutionsAct as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communicationWho You AreStrong problem-solving, decision quality and implementationStrong communication and interpersonal skillsAbility to build and sustain culture through the collaboration with team and/or business partnersKnowledge and understanding of work specific to distribution centers #J-18808-Ljbffr