Patient Access Specialist

Job Description

Job Description

We are looking for a Patient Access Specialist to support front-end patient access operations for a healthcare setting. This is a Contract position that requires a detail-oriented, service-focused individual who can guide patients through registration and scheduling while helping maintain accurate administrative records. The ideal candidate will balance strong communication skills with attention to detail to ensure a smooth experience for patients and care teams.

Responsibilities:
• Welcome patients and provide courteous assistance throughout the registration and check-in process.
• Gather, review, and enter demographic and coverage information with a high degree of accuracy.
• Coordinate appointment scheduling and make updates to calendars based on patient and clinic needs.
• Verify medical insurance details and help resolve eligibility or authorization questions when needed.
• Respond to patient inquiries regarding appointments, registration steps, and required documentation.
• Maintain organized patient access records while following established privacy and confidentiality standards.
• Work closely with clinical and administrative staff to support efficient daily patient flow.• Previous experience in patient registration, patient access, or a similar healthcare administrative role.
• Working knowledge of appointment scheduling procedures in a medical environment.
• Experience verifying insurance information and identifying coverage discrepancies.
• Strong customer service skills with the ability to assist patients in a detail-focused and compassionate manner.
• Excellent accuracy and attention to detail when entering and updating patient information.
• Comfortable using healthcare registration or scheduling systems and standard office software.
• Ability to manage multiple tasks in a fast-paced setting while maintaining confidentiality.