Quality Assurance Analyst

Job Title: Quality Assurance Analyst

Location: Quincy, MA (Hybrid)

Job Type: Contract

Experience: X-X years
Job Overview

Our client's IT team is seeking a skilled and motivated Quality Assurance Analyst to support a Local Public Health Data Solution implementation project built on the Salesforce platform. The QA Analyst will collaborate with developers, business analysts, and the QA manager to validate system functionality, safeguard data integrity, track issues, and drive continuous improvement following a Scaled Agile Framework.
Key Responsibilities

• Develop, execute, and document detailed test plans and test cases for new and existing functionality
• Define clear acceptance criteria and formulate test scenarios covering positive, negative, cross-functional, and end-to-end conditions
• Perform functional, integration, regression, and user acceptance testing with a focus on data integrity and validation
• Test configurations, workflows, and integrations with external data sources; validate privacy and security across roles and permissions
• Log test results in QMetry or Zephyr; track and manage defects in Jira with clear communication to development teams
• Validate end-to-end data integrity, functional flow, third-party services, and data conversion
• Provide actionable feedback to improve product usability, performance, and reliability
• Stay current with QA best practices, tools, and emerging testing approaches including test automation

Required Skills

• X-X years of professional QA/software testing experience
• Salesforce application testing (APIs and integrations)
• RESTful and SOAP API testing
• Agile/Scrum and Scaled Agile Framework (SAFe) - test planning, execution, defect management
• Atlassian Jira and Confluence
• Data validation testing across integrated systems
• Strong written and verbal communication skills

Preferred Skills

• Experience in public health, healthcare, or government IT projects
• SAFe for Teams or SAFe Practitioner certification
• Salesforce Associate or Salesforce Administrator Certification
• Experience testing Snowflake integrations
• QMetry or Zephyr for test case management
• Familiarity with Acceptance Test Driven Development (ATDD) and Continuous Delivery Pipeline automation

Location & Work Model

Hybrid - remote with periodic on-site attendance in Quincy, MA for project ceremonies and workshops. Reliable internet connection required for virtual meetings.
Engagement Details

Full-time hours (37.X hrs/week). No overtime. Hybrid schedule. CORI background check required. Photo ID required for interview. Telework agreement required upon hire.