Technical Sales Specialist

Company Description

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Duties And Responsibilities

• Working through Account Sales, establishes and maintains professional business relationships with customers and influence the selection of technology, products and services.
• Works with sales and customers in a consultative capacity to assess customer needs for automation and controls (Remote Terminal Units - RTU’s and Flow Computers) in order to outline a recommended course of action that utilizes the products and services represented by Company.
• Reviews and assesses customer technical specifications, written and verbal, for the purpose of developing and proposing Company products and service deliverables.
• Works with the operations and service teams to develop proposals, define a scope of deliverables, define a project strategy and advise on technical elements of solutions implementation.
• Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses.
• Maintains a high degree of product and application knowledge.
• Develops and participates in presentations and product demonstrations to Company personnel and customers.
• Participates in the development and implementation of the Account Plans.
• Supports efforts to educate customers Company personnel on the industry specific requirements associated represented products and services through solution demos in both new and legacy products.
• Develops and conducts internal trainings for the ETS team and other Puffer Sales Teams.
• Responsible for conducting product training sessions for new and existing customers.
• Test and evaluate new firmware and complementary products.
• Assist customers with migrating existing products to next generation products, which includes understanding use cases and new product capabilities.
• Support Panel shop needs for programming of hardware and software solutions to support customer RTU Panel projects
• Support occasional on-site commissioning and startup requests

Qualifications

Education/Knowledge

• Associates degree in a technical discipline required, Bachelor’s degree in an engineering discipline is preferred.

Experience/Skills

• 5 years in the oil and gas production and/or mid-stream processing & transportation industry.
• Direct experience applying flow computers, instrumentation and control valves to the drilling, production, processing and transportation operations in the oil and gas market.
• Experience with DCS / PLC / SCADA system definition, architecture development and controls configuration.
• Knowledge with sizing, specification and selection of measurement instrumentation and final control devices.

COMPETENCIES

• Excellent verbal and written communications.
• Proficient in the use of common office software applications, including MSOffice products.
• Ability to work in Team environment.
• Ability to plan, prioritize and organize individual work tasks.