Team Member

Trugurt Frozen Yogurt

DESCRIPTION

Job Summary:

Team members are responsible for meeting the needs of our customers while executing to the DIY Restaurant Group operational standards.

Essential Responsibilities:

Hold the customer as the most important priority at all times
Enthusiastically greet the customer making eye contact and smiling
Take the order listening closely to ensure every order is completed promptly and accurately
Collect payment from the customer
Assemble the order checking for accuracy
Deliver the order making eye contact and repeating the order number and prepared food items
Thank the customer and invite to return again
Communicate customer feedback to management
Educate customers on products offered
Resolve customer concerns with respect and a sense of urgency
Complete all required training
Adhere to all uniform and grooming standards
Take accountability for understanding all in store marketing promotions
Execute new product rollouts including selling to customers and product execution
Ensure orders are entered in the POS system accurately
Utilize cash control procedures
Understand and complies with all procedures and policies
Assist in training of new team members
Prepare quality finished products efficiently per recipe manual standards
Restock food line and cooler; make sure all products are adequately stocked
Clean tables, counters, floors, bathrooms, equipment/machines, kitchen and utensils; take out trash
Complete necessary cleaning checklists
Maintain a clean and sanitary environment
Maintain personal hygiene standards, including wearing a clean and complete uniform

REQUIREMENTS

At least 16 years of age or older
Must be friendly and customer service oriented
Ability to communicate effectively
Must possess neat and clean hygiene
Must be able to work in a fast-paced environment and have a sense of urgency
Ability to work as a team-player
Ability to stand/walk a minimum of 4 hours or as needed
Ability to lift up to 40 lbs regularly throughout shift
Certified in required food safety program

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Vacancy posted 4 days ago

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